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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
5,905 Reviews

5,905 Reviews of Mark Christopher Auto Center - Service Center

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June 22, 2019

Found an issue, solved the problem Brought car in for a few maintenance items and they found my water pump was leaking, they got me a loaner as it would take the day to fix it. It was r More

by adelvik
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Jun 24, 2019 -

Mark Christopher Auto Center responded

We cannot thank you enough for this glowing review, Adelvik! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2019

Great service Service was great didn't wait long my advisor Ray peters is always on top of things, it's always good to work with him and he makes my visit comfortab More

by kwfoltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jun 24, 2019 -

Mark Christopher Auto Center responded

Thanks for leaving a review! It is great to hear about your recent service experience. I will certainly pass on your feedback to Ray as he will be happy to hear it! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2019

My experience with Cadillac I took my car in for some services met with the staff very friendly informative and welcoming and helpful they informed me of what needed to be done a More

by NICKUPS87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobou
Jun 24, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us your positive review, Nick. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 21, 2019

Nabu is no fool. I never really used a dealership for basic service (i.e. oil change). There are so many places that seem to do an OK job at budget prices. My wi More

by MNMRIDGWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabu
Jun 24, 2019 -

Mark Christopher Auto Center responded

Thanks for leaving a review, Michael! Glad to hear that you are impressed with the service we offer here at Mark Christopher Auto Center. If there is anything more we can do for you please come back and see us any time! Take care! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 20, 2019

Quality, Courteous Service I called to schedule my maintenance/service with Nobu Domon. He was not available when I called, so I left a voice mail message. He promptly returne More

by Leftie56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobuyoshi Domon
Jun 24, 2019 -

Mark Christopher Auto Center responded

Thank you for your valuable and honest review. If you have any questions or concerns, please do not hesitate to call us. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 20, 2019

Regular Maintenance As always, I am very happy with the customer service received at Mark Christopher. I typically wait in the very comfortable waiting room and was thril More

by korinep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Miller
Jun 24, 2019 -

Mark Christopher Auto Center responded

We love hearing from our happy customers so thank you for taking the time to write this glowing feedback. I will be sure to pass along your praises to David and the team. Until next time, have a great day! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 20, 2019

Always take care of service needed. Great work even though wash bay seems to be always down for repairs. A car wash would do the trick after a great repair. Keep up the good honest work. More

by HYDRABOOM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray,Julie in service
Jun 24, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us your positive review! Until next time, drive safely! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 20, 2019

Quality Service From the moment I open my door I am always greeting by a pleasant member of the service department. I always feel comfortable when I walk in the door. More

by DCJEVENTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario, Nobu
Jun 24, 2019 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 20, 2019

Service person, David Miller, very nice. Ended up w/Cadillac Your saleswoman Colleen was really nice. She tried to accommodate us. She went above and beyond. We picked up our car from service and then investi More

by Reva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emad Fakhouri, Sam Fakhouri, Colleen Sanfilippo. , Colleen SanFillippo
Jun 24, 2019 -

Mark Christopher Auto Center responded

Reva, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Colleen was able to go above and beyond your expectations and provide you with a remarkable experience. Feel free to call or stop by if there's anything else we can do for you. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 19, 2019

Customer Service Great Fast service, No Hassle! It is very nice to be able to go to a service department that does not waste your time. Thanks More

by FixitRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service deparment Julia?
Jun 19, 2019 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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