Mark Christopher Auto Center - Service Center

Great services Been doing business with Mark Christopher for 5 years and have treated me with respect and honesty. We love doing business with them and will keep doi Been doing business with Mark Christopher for 5 years and have treated me with respect and honesty. We love doing business with them and will keep doing business with them for years to come More

Kudos to Sam Aceves Sam answered my call the day prior for oil change appointment. Arrived on time and asked for Sam who greeted with a smile and friendly hello. He did Sam answered my call the day prior for oil change appointment. Arrived on time and asked for Sam who greeted with a smile and friendly hello. He did his thing and then asked what I needed and if I would be waiting. I asked to pick up car by 11 am since I’ve had a few experiences of asking to pick up at noon and then had to arrive and still wait another hour.. Sam called just after 9 car is ready. I arrived, paid, again greeted by Sam to see if it met my expectations. Yes!!!! More

Past promised time twice- Replace Batteries? Dropped off Monday morning with appointment. Called later saying it won't be done until Tuesday, which was fine. Called Tuesday and told it wouldn't b Dropped off Monday morning with appointment. Called later saying it won't be done until Tuesday, which was fine. Called Tuesday and told it wouldn't be done until Wednesday. Called Wednesday and told it would be done by Thirsday noon. Wasn't ready until 5pm. I was told both batteries needed to be replaced. While waiting to pick up I listened to 2 different service reps advise their customers their batteries needed to be replaced too. Might be nothing but it seems a little too coincidental to me. More

Oil change The experience went well. Just feel that all oil changes should include tire rotation as part of the service. I would like some feed back with this re The experience went well. Just feel that all oil changes should include tire rotation as part of the service. I would like some feed back with this request. More

Services The people were great and Services was quick and did not take that long from when I first dropped it off it was in and out. The people were great and Services was quick and did not take that long from when I first dropped it off it was in and out. More

Everything explain to me to my understanding by my advisor Work done in timely manner, my advisor explain what the problem was,told me what the price would be. She would tell me if need more work on the next v Work done in timely manner, my advisor explain what the problem was,told me what the price would be. She would tell me if need more work on the next visit. More

Great help from the whole staff. Had my car fixed with no problems and feels like new. Glad to be part of this Cadillac family help from the whole staff. Had my car fixed with no problems and feels like new. Glad to be part of this Cadillac family More

Excellent service Everything was on time. Short wait.. Excellent communication with service representative. Julie was cordial and I will come back to her for my next se Everything was on time. Short wait.. Excellent communication with service representative. Julie was cordial and I will come back to her for my next service. More

So far so good Fast service I still waiting to make 200 miles test on my truck it kicks twice already when I make complete stop and drive but no shudder but I recomm Fast service I still waiting to make 200 miles test on my truck it kicks twice already when I make complete stop and drive but no shudder but I recommend there service 🙂 More

Recall & Catalyt converter Good work but the car was keeps destroying my paint on the vehicle the vehicle was damage st this dealer before and it was repaired now the damage ret Good work but the car was keeps destroying my paint on the vehicle the vehicle was damage st this dealer before and it was repaired now the damage returned plus some more More