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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,185 Reviews

6,185 Reviews of Mark Christopher Auto Center - Service Center

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October 01, 2019

Oil change tire rotation and recall repair. Jacqueline was amazing at the service center. The work was done in a timely manner. The shuttle however was backlogged almost an hour. When my vehic More

by Cdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Great auto repair shop Everything was great I will bring my corvettes back for repair . I had outstanding service. Jackie Klosky was excellent . The repair was done complet More

by DARREN .EMERY81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Ray Peters, Service Depart. I like the service department. Especially Ray Peters is quick in his answers to my questions. Cool Guy! I would recommend your services to others More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Quality service Cadillac service department is always swift in diagnosing and resolving the issue. They have a cozy waiting area that is very inviting. Enjoy the comp More

by MRODGT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobuyoshi Domon
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Great Service Julie in the service department always takes GREAT Care of My truck and My Wifes Traverse. Service Department gets things repaired in a timely manner More

by ANGIEL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Fast and easy my truck came out nice clean I had a appointment and I was called in right away, they fixed my recall And serviced my truck in great time and very clean thank you More

by JANICECAMPA@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Aragon and juan
Oct 01, 2019 -

Mark Christopher Auto Center responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Vibration fix I brought my 2017 Corvette Grand Sport in for a vibration. First they found a bent rim which I purchased and they replaced. It still had some vibrati More

by MICHAEL.GOOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Regular service Fantastic customer support as well as kind and helpful customer service representatives, was in and out of there quickly (30mins) without much if any More

by CadillacGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
Oct 02, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Service Please had to get my Oil Changed, went to Firestone for ailment and my oil changed only to find out my oil filter was on so tight that I had to bring it back More

by tomkelleydds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Oct 02, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Great service experience The service people and manager with whom I dealt with were very honest, accommodating and fair. They went out of their way to finish the work on tim More

by Sergio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Oct 01, 2019 -

Mark Christopher Auto Center responded

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience completely painless. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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