Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,048 Reviews

6,048 Reviews of Mark Christopher Auto Center - Service Center

Sort by
August 29, 2019

My service Service here is always great even when I brought another car I bought at a different dealership they take care of it that’s why I purchased my 2500 HD More

by ARTHUR.URENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 29, 2019

NO COMMUNICATION From the start Dario fail to notify me that the part came in , called said he would reorder the part waited 4 weeks heard from no one. Set an appoin More

by OHIOBILLY52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dario and a young lady in service.
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 29, 2019

Fast, Friendly & Convenient Service Called to see if any appointments were available for Tuesday. They said come on down would work me in right away. Dropped truck off for first servic More

by screamindemon15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 30, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2019

Warranty repair Nobu Advised Me of repairs that needed to be done. He promptly called my warranty company and submitted the claim which was approved. The repairs were More

by jgamr4lif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Aug 29, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2019

Best place ever Nobu was great and always kept me informed on repairs. He greeted me in a nice manner and delivered truck back to me in a clean manner More

by GMJR4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Aug 29, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2019

Fast, professional, and friendly I can't say enough about how much the staff here helped me. Got my repairs done in just a few days, got me a loaned, and handled my warranty paper. More

by christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAY Peters, Sam
Aug 29, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2019

I was impressed My job was done in less time than estimated and I was duly impressed. My service writer was very friendly & helpful and knew I was waiting. More

by Soccerboyzmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service writer, a lady by the door then cashier
Aug 29, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2019

Excellent service Service was great! Only tested the battery and replaces it. No other problems exist.Time it took to repair was not long . Customer service was great! More

by derekg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 29, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2019

AC warranty It is always a pleasure coming in to the service department at Mark Christopher as they always treat me with the upmost respect. My vehicle is in and More

by chrisjr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 29, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2019

Rough start Thanks to Jeff Rizzi I was taken care of after a hectic start thank you Jeff Rizzi And Julie and customer serviceI really appreciate it ! More

by K7S34ME
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
Aug 29, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
571
...