Mark Christopher Auto Center - Service Center

Service review They are having problems finding the problem. I hope they will do right by me. The vehicle was purchased 2 months ago. The check engine light is on They are having problems finding the problem. I hope they will do right by me. The vehicle was purchased 2 months ago. The check engine light is on. Had to bring the vehicle back because problem was not resolved. They returned car to me with 7% left on oil life without changing the oil or recommending that I change it before giving me the car back. They have now given me a loaner car which makes me happy. I just hope the problem gets resolved. Not expecting this out of a new purchase. More

Servicing my 2018 SLT Sierra The only thing I can say is if you did not have Julie I would go somewhere else that lady is awesome honest and it's straight to the point if you lose The only thing I can say is if you did not have Julie I would go somewhere else that lady is awesome honest and it's straight to the point if you lose her I will go somewhere else More

Oil change/ general maintenance Service was great! Even though the advisor I made the apt with was not in that day, another advisor helped me with no problem because it was all in th Service was great! Even though the advisor I made the apt with was not in that day, another advisor helped me with no problem because it was all in the computer. Also not a problem getting a loaner vehicle similar to my own car. I prefer that over a shuttle anyday!! More

Professional, friendly & thorough Owned 2008 CTS since purchased new from Mark Christopher. I’ve always had service by the dealer. My experience is that their Service Advisors are Owned 2008 CTS since purchased new from Mark Christopher. I’ve always had service by the dealer. My experience is that their Service Advisors are professional, knowledgeable, friendly and helpful. They have provided knowledgeable & thorough explanations of mechanical problems, options for work priority to fit my budget whenever possible and timely callback for status or questions. More

Had to call to find out I'm happy with the work done on my car. It's fixed and taken car of and I'm thankful for that. My complaint is that I had to call to find out what was I'm happy with the work done on my car. It's fixed and taken car of and I'm thankful for that. My complaint is that I had to call to find out what was going on with my car. They also had my car for multiple days but never offered anything to use during that time...even though I asked for a rental car online when I made the appointment. However, when I did get to talk to Erik, I explained how not having a car for so long was a problem. He got my car finished a day earlier than he claimed for me. I am very grateful for his help, how he actually listened to my dilemma and found a way to help. More

Great Service! I went in for a service and I had a great experience. The service was done quickly and the staff was friendly. I will definitely be telling my friends I went in for a service and I had a great experience. The service was done quickly and the staff was friendly. I will definitely be telling my friends and family to come here! More

Jackie was great! Jackie was so helpful and follow through on getting everything taken care of. Even when I came to pick up my car and they were making me wait so lo Jackie was so helpful and follow through on getting everything taken care of. Even when I came to pick up my car and they were making me wait so long, she came in and said something and got it brought to me sooner. I was having trouble with my runningboards sticking and they were able to get them to stick while it was there and they tried over and over but they did adjust them and do a few things to help and hopefully they will work now as it only happened once a day or every other day. Thank you to Jackie and everyone else who helped More

Service Everyone is always friendly and knowledgeable, up to this point I have never had a bad experience. Would highly recommend Mark Christopher Dealership Everyone is always friendly and knowledgeable, up to this point I have never had a bad experience. Would highly recommend Mark Christopher Dealership to anyone. More

Good experience A little bit of an oil mess under the hood and on the grill but other than that I am completely satisfied with the experience. A little bit of an oil mess under the hood and on the grill but other than that I am completely satisfied with the experience. More

Scheduled Service Promptly taken care of with professionalism and courtesy. Advised of additional items that needed service with costs involved. Delivered within a re Promptly taken care of with professionalism and courtesy. Advised of additional items that needed service with costs involved. Delivered within a reasonable time parameter. Thanks! More