Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,021 Reviews

6,021 Reviews of Mark Christopher Auto Center - Service Center

Sort by
October 07, 2023

Very fast and friendly customer service. I went to another dealer and couldn’t get any answers but thank for mark Christopher was the best I’ll be returning for all service on my car More

by deramus2388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave a positive review! I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 05, 2023

Another Solid Visit. The entire staff is top notch. Highly Recommended for all your service needs. More

by EAONTARIO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 05, 2023

Prompt, courteous, competent service. Quick diagnosis and repair, parts on site. Communicates clearly and efficiently, I was informed as needed. More

by rasmussondonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Domon, service 5 Star
Oct 06, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Mark Christopher Auto Center. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 04, 2023

Advisor was able to submit my claim to my extended warranty and solve the problem with my traverse. Did not take too long More

by CAROLGM847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business, Carol. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 02, 2023

I recently came to Mark Christopher Auto Center I was told that my car would have to break completely down in order for my car to be repaired, I was sent back out on the road being a danger to myself More

by camero144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2023

Everyone was pretty friendly and seem to do well and they recommended me a place for my windshield as well which is fine. I wish they would’ve been more specific about the oil used. More

by MR.DANIELMARKSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience, Daniel! Please don't hesitate to reach out to me if you would like to further discuss your visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2023

Very pleased with their service. Greg Thulemeyer was great to work with. Professional. We will be purchasing from them again. More

by Brian@butlerjustice.com
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Thulemeyer
Oct 03, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone, Brian. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 30, 2023

Terrible service. Car delivered dirty and without gas. Management said they would address and has yet to follow-through. More

by brianplittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Hess
3.0
This rating includes all reviews, with more weight given to recent reviews.
Osbaldo “Ozzy” Rubio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Mark Christopher Auto Center responded

Brian, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 30, 2023

Thank you to Jeff Rizzi, Ray and the rest of the Mark Christopher team for their prompted service of my vehicle. I was able to get my issues resolved and in a timely manner. I appreciate your help and th More

by LP4056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 28, 2023

Nobu was great, very nice to deal with. Quick efficient service! Happy with work done More

by NINASTAR55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
Sep 29, 2023 -

Mark Christopher Auto Center responded

Nina, it’s great to know that Nobu provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
57
...