Mark Christopher Auto Center - Service Center

My 2021 Silverado Diesel truck has a bad coolant valve. It’s under warranty. Mark Christopher said they couldn’t find one within driving distance. Told me nothing they can do because part in unavailable It’s under warranty. Mark Christopher said they couldn’t find one within driving distance. Told me nothing they can do because part in unavailable They told me to call GM. GM said part is unavailable in the entire US. Basically told me I have no options.. My truck is under warranty per service person. So I called GM. Filed a claim. Three weeks later NOTHING still. No help. Nothing. Disappointed in Mark Christopher too. It’s my 4th Silverado in 15 years. Maybe time to change. Can’t sell it because it’s broken. It’s how I make a living too. More

Great customer service! We had a great experience purchasing a vehicle here. Bryan Morales was a great salesman who helped us out. We had a great experience purchasing a vehicle here. Bryan Morales was a great salesman who helped us out. More

When I picked up truck and got home covers for battery were not on. They were sitting off to the front glad they did not fall out to ground Mechanic needs To be more aware Of what is happening were not on. They were sitting off to the front glad they did not fall out to ground Mechanic needs To be more aware Of what is happening More

Whenever I take it one of my work trucks, it takes at least three days before they even check to see what is wrong with it then another 3 to 4 days to attempt to repair and then within a week. I still ha least three days before they even check to see what is wrong with it then another 3 to 4 days to attempt to repair and then within a week. I still have the same problem or other problems that it Hass to go back in for More

Very clean location. Pleasant staff and accomodating. Good service. Nobu was especially pleasant to work with. He kept me well informed regarding the parts I needed for Pleasant staff and accomodating. Good service. Nobu was especially pleasant to work with. He kept me well informed regarding the parts I needed for my vehicle and went out of his way to make sure the service dept. had the right replacement. Highly rec. the service group as a whole an A++. More

I loved the dealership before COVID. Now it seems to lack great customer service. There is one person who I trust going to who takes care of my car and communicates everything to me. Av Now it seems to lack great customer service. There is one person who I trust going to who takes care of my car and communicates everything to me. Avo makes the service department shine and only reason why I keep coming back to Mark Christopher Auto Center. More

I brought my 1 week old $93K Tahoe High Country into Mark Christpher Chevrolet Service for a simple bumber to fender alighnment issue this morning at 7am, at 3:42 is when the employees of Avalon Collision Ce Christpher Chevrolet Service for a simple bumber to fender alighnment issue this morning at 7am, at 3:42 is when the employees of Avalon Collision Center finally picked my car up and for 24 minutes the person that picked up my vehicle and the person that brought him to the dealership streetraced my new car back to the shop! Here's a little secret, Onstar tells you everything about where your vehicle is, how many times it started, how many times it was under FULL throttle acceleration or braking and it tells you where each of these events take place. I called Avalon and spoke with Raul and he tried to tell me that his employee said there was construction traffic on Holt Blvd as an excuse for his heavy right foot at each intersection. The Onstar App determined this was a LIE! Jeff the Service Director did reach out to me from Mark Christpher to appologize and offered to make it right with making sure this type of incident would never happen again with the two body shops they work with. He also threw in some accessories for the new Tahoe High Country that I'm waiting for on order. More

Honest review I was disappointed. From the moment I bought my 2023 traverse it’s been one issue after the other . I was offered a full Tanaka of gas by buying my vehicle not provided From the moment I bought my 2023 traverse it’s been one issue after the other . I was offered a full Tanaka of gas by buying my vehicle not provided , I was offered mats for my vehicle not completed . Several areas I was really disappointed with their services . More

Very fast and friendly customer service. I went to another dealer and couldn’t get any answers but thank for mark Christopher was the best I’ll be returning for all service on my car I went to another dealer and couldn’t get any answers but thank for mark Christopher was the best I’ll be returning for all service on my car More

Another Solid Visit. The entire staff is top notch. Highly Recommended for all your service needs. The entire staff is top notch. Highly Recommended for all your service needs. More