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Mark Christopher Auto Center - Service Center
Ontario, CA
6,071 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,071 Reviews of Mark Christopher Auto Center - Service Center
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October 22, 2019
Amazing that’s why I choose mark Christopher My service writer is awesome Juan always goes the extra mile to make sure I am always up to date on my maintenance and happy with my service. He is th My service writer is awesome Juan always goes the extra mile to make sure I am always up to date on my maintenance and happy with my service. He is the reason I love going there. More
by Mario soto
Verified CustomerEmployees Worked With
Juan
October 22, 2019
First time visit.. Overall, the center and the people were great! No issues tgere. However, I was given a service quote and told it was "out the door!" So, that's what Overall, the center and the people were great! No issues tgere. However, I was given a service quote and told it was "out the door!" So, that's what I had expected to pay. Once I went in to pick up my vehicle, I was told it would be a higher cost. My only point is that if yiu tell a customer a cost as "Out the door total" then, honor that amount. Thanjs very much! More
by Gil
Employees Worked With
Nobu-Sandra
October 22, 2019
Sam was very professional and not a long wait. Happy with the results and outcome of my problem with my car. And I'm handicap and I received assistance with different employees and to my car. Thank Happy with the results and outcome of my problem with my car. And I'm handicap and I received assistance with different employees and to my car. Thank you. More
by s.mart57
Employees Worked With
Sam Aceves
October 21, 2019
Great service I always take my vehicles to Mark Christopher’s... I am always satisfied with their work. They have the best most knowledgeable staff! I appreciate al I always take my vehicles to Mark Christopher’s... I am always satisfied with their work. They have the best most knowledgeable staff! I appreciate all the hrs work they do. More
by steelerboy55
October 21, 2019
Frustrated Jeff Rizzi was great and worked with me on my initial issue. He advised me about GM support for some of the cost, due to us purchasing 5 GM vehicles. Jeff Rizzi was great and worked with me on my initial issue. He advised me about GM support for some of the cost, due to us purchasing 5 GM vehicles. Os for the frustration, My car was not ready the first second or third day they told me. I had some major work done and was told I was going to be charged for a full oil change. The work they completed l, they had to drain the oil anyway. Frustrated. Charged me for an oil filter and labor. They did not fill any other fluids, did not change the reminder sticker, did not reset the oil life. Very frustrating. More
by Chris
Employees Worked With
October 21, 2019
Routine Maintenance Everything was fine, in addition to the routine system check, oil-filter-lube, fluids, tire rotation; a leaking front axle packing and the engine air Everything was fine, in addition to the routine system check, oil-filter-lube, fluids, tire rotation; a leaking front axle packing and the engine air filter was replaced. The car was returned washed, which is always a plus, since not every service department takes that little extra care. More
by WARRENDR51
Employees Worked With
Escobar, Julie
October 21, 2019
Excellent Customer Service The customer service was great! They worked with me on the pricing to get my vehicle fixed and completed the repairs in a timely manner. The customer service was great! They worked with me on the pricing to get my vehicle fixed and completed the repairs in a timely manner. More
by OMAMEG1
Employees Worked With
Avo
October 20, 2019
Service Always great service, fair price. Only take my car here for service. Haven't taken my cars anywhere else in 17 years. Almost all same staff so must Always great service, fair price. Only take my car here for service. Haven't taken my cars anywhere else in 17 years. Almost all same staff so must also be a great place to work. More
by TerriV
Employees Worked With
Eric
October 20, 2019
Made my day a little brighter I left my house for work and after about 2 miles I realized that none of the gauges on my dashboard were working. I am an older woman and drive 35-40 I left my house for work and after about 2 miles I realized that none of the gauges on my dashboard were working. I am an older woman and drive 35-40 miles one way to work. I wasn't about to get on the freeway and take the chance of breaking down. I took the next turn and headed to the service dept. I was greeted by Robert. I explained what was going on and we discussed the options. While sitting there I tried a couple of things, the first time the car wouldn't start. The second time it started and the gauges all worked. Still not feeling safe, we decided to test the battery and then move on from there. The battery was OK and so was the electrical system. Robert gave me some hints to starting the car that might help eliminate the issue in the future. The good thing is they did locate a water leak and it was repaired. The bad thing is it cost me $270.00. I still don't understand why $75.00 worth of parts end up costing me so much more. More
by barbdeane
Employees Worked With
Robert
October 20, 2019
Quick! Sam Aceves is my guy, he's GREAT! Always very attentive, informative & always goes the extra mile with extra requests or concerns I have. Gets my Taho Sam Aceves is my guy, he's GREAT! Always very attentive, informative & always goes the extra mile with extra requests or concerns I have. Gets my Tahoe in & out! More
by IRENE.HARLEY09
Employees Worked With
Always-Sam Aceves
