Mark Christopher Auto Center - Service Center

Awesome customer service The whole service dept. is amazing and super helpful! The cashiers are so sweet, the advisors are fun to work with and Jeff is an amazing manager. The whole service dept. is amazing and super helpful! The cashiers are so sweet, the advisors are fun to work with and Jeff is an amazing manager. More

Service advisor Ray I gibe service 5 stars- Servixe- My vehicle is 05 Yukon 2500. service advisor goes out his way and explain issues and has them solve. In a positive wa I gibe service 5 stars- Servixe- My vehicle is 05 Yukon 2500. service advisor goes out his way and explain issues and has them solve. In a positive way. Thank you Ray. Will be back again. Thank you. More

Long Wait time and untrustworthy. I took my car in for its normal oil change and Tire rotation service and it took 3 hours when there was only 1 car in the drive before me. I also noti I took my car in for its normal oil change and Tire rotation service and it took 3 hours when there was only 1 car in the drive before me. I also notice the technician leave with my Vehicle for over 30 mins. It was around lunch so I would assume we went to lunch in my vehicle. My vehicle had 12k miles on it and I have brought it here 3 times and received extremely poor and unprofessional service each time. I will find another dealership that knows what customer service is even if I have to drive further. More

Always A Good Experience I've Been Bringing My Cadillac Here Since 2015 And I Wouldn't Take My Vehicle To Any Other Place For Service. The Service Advisors Are Very Knowledgea I've Been Bringing My Cadillac Here Since 2015 And I Wouldn't Take My Vehicle To Any Other Place For Service. The Service Advisors Are Very Knowledgeable And Most Importantly I Trust Them. Service Advisor Nobu Always Explains Any Issue With My Vehicle And Is Super Helpful. I'm A Customer For Life. More

Excellent It was a excellent experience happy with front desk experience .The only concern i have is when you are informed work that needs to be done they do no It was a excellent experience happy with front desk experience .The only concern i have is when you are informed work that needs to be done they do not inform you if you need it immediately or you can wait . More

Excellent customer service Greatly impress with Mark Christopher web site ability to set service appointments. Personal follow up front the service personnel before during an Greatly impress with Mark Christopher web site ability to set service appointments. Personal follow up front the service personnel before during and after the service and in top of all my car was ready on time More

Unsatisfactory Work performed on vehicle questionable. Engine still makes a rattling noise. Timing chain supposed to be replaced. Work order says I refused to have r Work performed on vehicle questionable. Engine still makes a rattling noise. Timing chain supposed to be replaced. Work order says I refused to have recommended repairs done on vehicle that were not needed at this time. More

A good one Good honest people no bs got my truck fix and when I got it back my truck felt great I'm happy with the work they did Good honest people no bs got my truck fix and when I got it back my truck felt great I'm happy with the work they did More

Sun roof issue I’m not happy with your service department. Car has been in at least 4 times to fix the sun roof. Still not fixed. It’s under warranty. I’m not happy with your service department. Car has been in at least 4 times to fix the sun roof. Still not fixed. It’s under warranty. More

Oil change/ recall I called on Monday evening to set up an appointment for the next day, I think it was Robert who I was speaking with. Asked me what's a good time, I t I called on Monday evening to set up an appointment for the next day, I think it was Robert who I was speaking with. Asked me what's a good time, I told him the earlier the better and was in and out within 90 mins with an oil change, recall fix and a nice cat wash Thank you More