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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,071 Reviews

6,071 Reviews of Mark Christopher Auto Center - Service Center

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November 08, 2019

Good service This dealership in general is a great dealership. The people in service try and help in any way they can. It’s an overall good experience anytime I ha More

by CAYLAOHLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

One of the best experiences I’ve ever had especially with my advisor Sam. Since the moment I walked in the doors to the moment I left after pick up my experience with Chevy dealership was miraculously great my More

by Julian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in service the guy at the far end .
Nov 10, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

Services Good service from employees very specific with details on what is needed and recommend services very knowledgeable and detailed. . Friendly and courte More

by REYNANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

Not enough words There’s not enough words to explain how I feel about all the times I’ve brought my so called CERTIFIED VEHICLE in to be worked on- define certified b More

by nickytedesco
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Robert
Nov 10, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

Recall Volt software update was a recall by GM to address battery voltage monitoring. I’m not sure what I will see differently in the cars performance. More

by michael.sierchio4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Nov 10, 2019 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

Good courteous customer service with efficiency and proptnes Everything went as planned and I even waited in the waiting area. Perfect. Also noticed Team work around the service department which makes it excelle More

by AEMEDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian and Mel Hernandez, Rodney Reid
Nov 10, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

Great as always Great service you shouldn’t request a novel in this areas am done with review hope you don’t need anymore...dealership is great don’t need to waste ad More

by BCTDOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan/service
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 08, 2019

Excellent service!! I informed my check engine light went on my new truck & they took care of it right away. Mike & Jeff thank you! No hassle they got a loaner vehicle & More

by Claudia E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 07, 2019

Awesome Sam was really helpful and friendly. I always go to this location and am always satisfied with the treatment and care of my car. I would definitely re More

by Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aceves
Nov 10, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 07, 2019

Great service They fixed my car’s problem at a reasonable price. It was a follow up to previous repair of the electrical system on my 2015 Buick LaCrosse. More

by Buick owner
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 10, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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