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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,074 Reviews

6,074 Reviews of Mark Christopher Auto Center - Service Center

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November 13, 2019

Customer service Great service and outstanding customer service. Came in and within one hour the job was completed. Received timely notification via text, vehicle was More

by Presidios2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Nov 13, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received. If there is anything more that we can do, please come back and see us again. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 13, 2019

Detailing Second time round the car looked great!!! Thank you! I’d love to bring it in regularly to make it look brand new every time More

by monikatheer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 13, 2019

Service Review Jackie was my service advisor, she is very knowledgeable, courteous and professional. Every time I bring my car in for service, I ask for Jackie. More

by markreed_is
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie from service department.
Nov 13, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 13, 2019

Recall and repair They did a great job, I was very pleased with every one. They took me home while repairs were done and brought me back when car was finished. Took a l More

by mlbromley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Silva
Nov 13, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 13, 2019

Great customer service I work with Juan every time I take my trucks in. And he does a great job always goes above and beyond for us. I will always continue to go with him. More

by morfinstrailerrepair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 13, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 13, 2019

Great desalar to work with. Nevin is awesome to work with and will get it done for you. He’ll get you the best that is in his reach and won’t let you down. More

by RPJR05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Jimenez , Nevin Cordero
Nov 13, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 13, 2019

Amazing Service Very happy with my recent service visit. Ray Peters & Jeff Rizzi are awesome!! Brought it in for an oil change & they took great care of me!! I am COM More

by strangio17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Peters
Nov 13, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 12, 2019

An Casual experience The times I go in for service it feels like a casual experience due to the people. The people are friendly and professional. making an appointment see More

by MANNYAC69
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nabu
Nov 13, 2019 -

Mark Christopher Auto Center responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 12, 2019

My rep was great at assisting Awesome service rep all the work completed from recalled to other issues were resolved in one day which helped get my car back on the road. Only issu More

by Louie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Nov 13, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 12, 2019

Very disappointing I voiced my concerns with service manager Matt. His response to me in a nutshell was if I didn’t like the extremely high mark up cost for your service More

by RTAYLOR136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sandra, Matt Torres
Nov 18, 2019 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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