Mark Christopher Auto Center - Service Center
Ontario, CA
6,074 Reviews of Mark Christopher Auto Center - Service Center
Customer service Great service and outstanding customer service. Came in and within one hour the job was completed. Received timely notification via text, vehicle was Great service and outstanding customer service. Came in and within one hour the job was completed. Received timely notification via text, vehicle was ready as promised.. More
Detailing Second time round the car looked great!!! Thank you! I’d love to bring it in regularly to make it look brand new every time Second time round the car looked great!!! Thank you! I’d love to bring it in regularly to make it look brand new every time More
Service Review Jackie was my service advisor, she is very knowledgeable, courteous and professional. Every time I bring my car in for service, I ask for Jackie. Jackie was my service advisor, she is very knowledgeable, courteous and professional. Every time I bring my car in for service, I ask for Jackie. More
Recall and repair They did a great job, I was very pleased with every one. They took me home while repairs were done and brought me back when car was finished. Took a l They did a great job, I was very pleased with every one. They took me home while repairs were done and brought me back when car was finished. Took a lot of stress off me More
Great customer service I work with Juan every time I take my trucks in. And he does a great job always goes above and beyond for us. I will always continue to go with him. I work with Juan every time I take my trucks in. And he does a great job always goes above and beyond for us. I will always continue to go with him. More
Great desalar to work with. Nevin is awesome to work with and will get it done for you. He’ll get you the best that is in his reach and won’t let you down. Nevin is awesome to work with and will get it done for you. He’ll get you the best that is in his reach and won’t let you down. More
Amazing Service Very happy with my recent service visit. Ray Peters & Jeff Rizzi are awesome!! Brought it in for an oil change & they took great care of me!! I am COM Very happy with my recent service visit. Ray Peters & Jeff Rizzi are awesome!! Brought it in for an oil change & they took great care of me!! I am COMPLETELY SATISFIED. Thank you!! More
An Casual experience The times I go in for service it feels like a casual experience due to the people. The people are friendly and professional. making an appointment see The times I go in for service it feels like a casual experience due to the people. The people are friendly and professional. making an appointment seems to always fit my schedule More
My rep was great at assisting Awesome service rep all the work completed from recalled to other issues were resolved in one day which helped get my car back on the road. Only issu Awesome service rep all the work completed from recalled to other issues were resolved in one day which helped get my car back on the road. Only issue was no shuttle service. Suggest bringing service back More
Very disappointing I voiced my concerns with service manager Matt. His response to me in a nutshell was if I didn’t like the extremely high mark up cost for your service I voiced my concerns with service manager Matt. His response to me in a nutshell was if I didn’t like the extremely high mark up cost for your services then I have a choice to find someone else to fix my Escalade. I don’t ever plan to visit this dealership every again for purchase or service. I believe I was lied to about services and Matt was very dismissive with me. More