Mark Christopher Auto Center - Service Center

Personable, courteous, over-the-top customer service!!! From our 1st desperate call to your service Dept regarding my mother’s 2002 Buick Century, Sandra was genuinely caring & friendly. Eduardo in service From our 1st desperate call to your service Dept regarding my mother’s 2002 Buick Century, Sandra was genuinely caring & friendly. Eduardo in service was equally helpful and eased the worry in our stressful situation. Another name worth mentioning is Dylan in your parts dept. We will definitely recommend your service dept to our friends as we are already a returning customer for our Cadillac. Thanks again for striving to go the extra mile for hiring such competent and genuine staff members. It is our hope that these fine employees get the recognition they deserve. More

Nice service The service people are very friendly. They help me to solved problem. English is not my first language. My English is not good. But Sandra always help The service people are very friendly. They help me to solved problem. English is not my first language. My English is not good. But Sandra always help me . She is patient girl. More

Happy but not happy When I called to make appointment for Software Update recall for Volts, a service representative, name Robert was very unprofessional and rude. He ev When I called to make appointment for Software Update recall for Volts, a service representative, name Robert was very unprofessional and rude. He even didn’t know there is a recall for this particular software update. He asked me to get the VIN without a magic word “PLEASE”. Very annoying. Luckily, when I brought in the car on the date scheduled, a service agent name Juan greeted me very professional, courteous, pleasant and friendly. Kudos for Juan. Just because of this Robert personality, I lower the star to 4. Otherwise I would give 5 stars. More

Recall repairs I received both an alert on my GMC app and letters from GMC regarding recalls on my yukon. Was great to know there on this so that I can get in for th I received both an alert on my GMC app and letters from GMC regarding recalls on my yukon. Was great to know there on this so that I can get in for the proper repairs. Everyone is great at Mark Christopher. Always do a great job. And are knowledgeable and friendly. Will take my Yukon for service nowhere else. Alex was great to Work with. Always kept me informed of the progress. More

Ray provided excellent customer service. Ray listened to all my requests for what maintenance I needed to have done. He was complete and excellent in his delivery of the reccommended service. Ray listened to all my requests for what maintenance I needed to have done. He was complete and excellent in his delivery of the reccommended service. More

Always Great! Coming to this dealership for service is always great. Jackie is awesome. Setting up the appointment is easy and the communication is always excellent Coming to this dealership for service is always great. Jackie is awesome. Setting up the appointment is easy and the communication is always excellent. Always a pleasure. More

Efficient and fast I have had bad service advisors in the past and finally got one that was true to his word rather then trying to xxxxxxxxx me..... I always had to call I have had bad service advisors in the past and finally got one that was true to his word rather then trying to xxxxxxxxx me..... I always had to call to get an update on my vehicle..... horrible. I now go to Erik Silva and he is true to hi word.... finally found someone I can trust! More

Best service had a loaner ready to go Nobu in service has always been a pleasure. Will follow up on what is wrong with the vehicle in a timely manner. Will be back! Nobu in service has always been a pleasure. Will follow up on what is wrong with the vehicle in a timely manner. Will be back! More

Great Visit. Great customer service. The employees were courteous and helped out. The facility was clean, comfortable, and spacious. And service was done in the es Great customer service. The employees were courteous and helped out. The facility was clean, comfortable, and spacious. And service was done in the estimate time. More

Horrible experience I was lied to by staff. Did nothing to assist my issue. Forced me to use my insurance on a issue they could not prove was road damage. All in all horr I was lied to by staff. Did nothing to assist my issue. Forced me to use my insurance on a issue they could not prove was road damage. All in all horrible customer service. Not kind at all More