Mark Christopher Auto Center - Service Center

Check engine light Ray was awesome, got me in quick was super kind and very knowledgeable! Made the frustrating experience of having my check engine light come on in a b Ray was awesome, got me in quick was super kind and very knowledgeable! Made the frustrating experience of having my check engine light come on in a brand new truck as pleasant and painless as possible!! I really appreciate the help he provided More

Poor communication Bad experience!!! I was told my car would be done at 1100 am. I dropped it off at my appointment time at 830 am. Just getting an oil change and a r Bad experience!!! I was told my car would be done at 1100 am. I dropped it off at my appointment time at 830 am. Just getting an oil change and a recall on the electrical system. At 1200 I called to check status. I received attitude from the man I spoke with. Then he said some female was assigned to me and would call in about 1 1/2 hrs. At about 130 I called back and was told it still wasn’t done. Then around 250 I called again and spoke to someone who said it was done and that the female never called me because she had to leave work early. I called back at 300 trying to get a shuttle ride and left a message but nobody ever returned my call. Poor service!!! And on top of it for the 2nd time I was told my car would be washed and when I picked it up I was told it was washed only to see it and see that it wasn’t washed!!! Very disappointed in how things are being ran here!!! More

EXCELLENT CUSTOMER SERVICE It starts from the moment you enter and my customer service rep was amazing. As a woman I get scared to compete the car maintenance etc, but this rep It starts from the moment you enter and my customer service rep was amazing. As a woman I get scared to compete the car maintenance etc, but this rep was AWESOME! I love when someone is knowledgeable and takes pride in their work. More

Excellent Service Great experience from service advisor Avo, to the quality of work done on the car, and the clean, large customer service lounge. Was kept informed on Great experience from service advisor Avo, to the quality of work done on the car, and the clean, large customer service lounge. Was kept informed on the progress of repairs during my stay as well. More

Oil and tire rotation I have custom rims on my truck with a lock on one lug nut. Concern it might get scratched when I get the tires rotated. Reassured they would use a di I have custom rims on my truck with a lock on one lug nut. Concern it might get scratched when I get the tires rotated. Reassured they would use a different socket all good. More

Oil change I went in for an oil change, learned it was free . I received 2 free with purchase , so that was a nice surprise. Jackie is the service representative I went in for an oil change, learned it was free . I received 2 free with purchase , so that was a nice surprise. Jackie is the service representative, who usually held me, she is always so friendly & helpful. More

Unbelievably great service on every aspect of our visit!! We are beyond happy with the stellar service and customer assistance we receive at Mark Christopher Chevrolet!! This is a top notch dealership with st We are beyond happy with the stellar service and customer assistance we receive at Mark Christopher Chevrolet!! This is a top notch dealership with staff that go above and beyond to assist customers and provide quality service! More

Service visit extraordinaire! My car needed quick but expert attention.... no challenge for Jackie, Robert and Jeff Rizzie! They focused on the problem - addressed it - resolved it My car needed quick but expert attention.... no challenge for Jackie, Robert and Jeff Rizzie! They focused on the problem - addressed it - resolved it and had the car back in service to meet our needs. Great job guys(and gal)! More

Great Service Great service from the moment you walk in. Also included a shuttle ride that was super convenient for me and made this a lot easier!! Thank you! Great service from the moment you walk in. Also included a shuttle ride that was super convenient for me and made this a lot easier!! Thank you! More

Service This was my first time at this dealership and I was pleasantly impressed. The service team provided excellent attention and service. I highly recommen This was my first time at this dealership and I was pleasantly impressed. The service team provided excellent attention and service. I highly recommend them for future service needs. More