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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,019 Reviews

6,019 Reviews of Mark Christopher Auto Center - Service Center

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November 12, 2023

Car issue was resolved and I was given a few updates while car was being serviced More

by butros
Recommend Dealer
Yes
Employees Worked With
Jackie
Nov 14, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 10, 2023

This purchase has been on of the best experience, there excellent customer service ever. Alazar was so helpful and friendly. More

by jaimehabana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alazar
Nov 13, 2023 -

Mark Christopher Auto Center responded

Jaime, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 10, 2023

Customer satisfaction is not important for this dealer when it has gone past the sale stage More

by klsgntr23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General manager
Nov 13, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Nov 14, 2023 -

klsgntr23 responded

Feel free to contact me 3107042352

November 10, 2023

My service representative , Nobu was extremely helpful and accomodating. He explained the services and possible upcoming issues More

by allwayssuzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu
Nov 13, 2023 -

Mark Christopher Auto Center responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Nobu does for Mark Christopher Auto Center and our customers. Hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 09, 2023

Excellent service all around. My sales rep was thorough and listened to my needs before showing me the vehicles we discussed. No hassle financing and I was out of the dealership w More

by jesseoduarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alazar
Nov 09, 2023 -

Mark Christopher Auto Center responded

Jesse, thank you so much for visiting us and for leaving such great feedback. I am so happy we could match you to the right vehicle and put you behind the wheel of your new car so quickly. We hope to see you back for scheduled maintenance or anything else we can help you with! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 05, 2023

Service was great like always Julie always takes care of me. Thank you Julie for the awesome service. More

by ralphhjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Nov 07, 2023 -

Mark Christopher Auto Center responded

Ralph, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 02, 2023

They finish the job when they promised and check everything my car need to check for me to find out the things that were wrong with my vehicle More

by LIZMAGANA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback, Liz! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 02, 2023

Jeff Rizzi and Julie did a great job in getting my truck back to me in a very quick time and I am pleased with daily follow up ,I highly recommend Mark Christopher for all auto motive needs More

by JMKDOORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendations! It was a pleasure to assist you and please let me know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 30, 2023

Nice people, great personalities and communication. This is my number 1 choice to service my vehicle More

by DJANAYA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 30, 2023

Mark christopher dealership has very good costumer service and know how to take care of their customers and have Lots of Patience!I would totally recommend this dealership to family and friends ! And More

by DAVIDALBA1971
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Mark Christopher Auto Center responded

I really appreciate the kind recommendation, David. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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