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Mark Christopher Auto Center - Service Center
Ontario, CA
6,098 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,098 Reviews of Mark Christopher Auto Center - Service Center
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January 02, 2020
Miss diagnosis first time they failed to diagnose the first time.. jump to conclusions before Thoroughly checking all possibilities. They fix the Symptom rather the problem th they failed to diagnose the first time.. jump to conclusions before Thoroughly checking all possibilities. They fix the Symptom rather the problem the first time. I should got a discount. More
by Ontarioman53m
Verified CustomerEmployees Worked With
Don’t see name
January 02, 2020
They should receive 0 stars! Horrible, horrible customer service. I dropped off my car on Friday at 9am, they called at 5:30pm to say they needed to keep the car till Monday. On M Horrible, horrible customer service. I dropped off my car on Friday at 9am, they called at 5:30pm to say they needed to keep the car till Monday. On Monday they called at 4pm to say they hadn’t solved my issues. More
by ella_cali18
Employees Worked With
Erik Silva
January 01, 2020
#1 for a reason. I’m a big believer in you pay for what you get. Let the professionals take care of your vehicle. MC Auto Center always keeps my truck running st I’m a big believer in you pay for what you get. Let the professionals take care of your vehicle. MC Auto Center always keeps my truck running strong. More
by GMCPro2003
Employees Worked With
Juan F.
January 01, 2020
Quick, efficient, and courteous Knowledgeable staff, attentive, and through. I will always choose MCAC. I bought my car there, and I will continue to have my vehicle serviced there. Knowledgeable staff, attentive, and through. I will always choose MCAC. I bought my car there, and I will continue to have my vehicle serviced there. More
by NATHAN.JEFFREYJOHNSON
Employees Worked With
Juan Fuentes
December 31, 2019
Very friendly Jackie was very nice and jaime is a great tech answered all my questions and the cashier was sweet all smiles and the parts department very nice clean Jackie was very nice and jaime is a great tech answered all my questions and the cashier was sweet all smiles and the parts department very nice clean waiting room More
by BSLITTLEEBOY
December 31, 2019
Good service Great service, friendly nice shuttle. They did wash my vehicle afterwards, but missed the grease all over the front of the vehicle from the repair wor Great service, friendly nice shuttle. They did wash my vehicle afterwards, but missed the grease all over the front of the vehicle from the repair work. Reached out to service representative regarding this and they did offer for me to bring the vehicle back in to clean but frankly isn’t worth the time to do so. More
by pablowablo
Employees Worked With
None
December 30, 2019
Great service Was able to get my oil changed and found out our filters had to be changed. The car runs great now no more musty smell in the car. Was able to get my oil changed and found out our filters had to be changed. The car runs great now no more musty smell in the car. More
by YOLLY2010
Employees Worked With
Norman Edward's great help
December 30, 2019
Bad Overall Car was promised 12/23. I called at night and was told it was not ready, did not receive a call till 12/27. I never hesitated with pricing even though Car was promised 12/23. I called at night and was told it was not ready, did not receive a call till 12/27. I never hesitated with pricing even though I had called and was told it would be 1hr for diagnosis, turned into 3 hours. I was told there was a campaign on my Vehicle, it did not get performed. My vehicle was there for 2 weeks, I can tell you it needed an oil change, Front brakes and a new serpentine belt. I guarantee you that if these services were offered, I would have asked for you to take care of them. When I picked up my vehicle, I asked for my old part to be returned. I did not get it back. I drove my vehicle for a day and the check engine light came on. More
by Gfer11
Employees Worked With
Jackie
December 30, 2019
Awesome Customer service from Ray is ALWAYS GREAT! I wasn’t so happy that I had a recall in my brake reading and all they did was reset my brake setting so n Customer service from Ray is ALWAYS GREAT! I wasn’t so happy that I had a recall in my brake reading and all they did was reset my brake setting so now it shows I’m at 100% when I’m really not! More
by JENRT23
Employees Worked With
Ray
December 29, 2019
Very convenient Nobu and Dino took care of business ,they made wait comfortable and my Cad was clean 👍Nobu also advices me of the results of the inspection Nobu and Dino took care of business ,they made wait comfortable and my Cad was clean 👍Nobu also advices me of the results of the inspection More
by CESCANUELAS
Employees Worked With
Nobu and Dino in customer service
