Mark Christopher Auto Center - Service Center

Auto service Appointments are always convenient based on my schedule they keep me updated when vehicle is ready been with Mark Christoher Auto Service for over 15 Appointments are always convenient based on my schedule they keep me updated when vehicle is ready been with Mark Christoher Auto Service for over 15 years. More

Goof service , nice people Walked in and phones were ringing off the hook and there were only two employees working. Everyone was calm and collected and assisted customers as th Walked in and phones were ringing off the hook and there were only two employees working. Everyone was calm and collected and assisted customers as they walked in. Check in was quick and so was the service. I’d only ask that if the car wash service is backed up that that be communicated. My cars service was finished and it was parked where I could see it, but no one told me there was a wait for the car wash. More

Fast not a long wait Everyone we know there (Juan in service, Ray in service, Jeff Reezy, Emmet and Joe in management) are so attentive and always ready to greet us when w Everyone we know there (Juan in service, Ray in service, Jeff Reezy, Emmet and Joe in management) are so attentive and always ready to greet us when we come in. I have bought my 4th Vehicle there at Mark Christipher since 2006 and would not go anywhere else. We make our appts with Juan and he is always helpful and gets us in when we need a quick appt. Thank you Mark Christopher! More

Good service but extremely long wait time Went in for an oil change for which I called ahead. I was given the impression that the wait wouldn't be too long when he asked if I was going to wait Went in for an oil change for which I called ahead. I was given the impression that the wait wouldn't be too long when he asked if I was going to wait. No one said that it could be awhile or offered to give me a ride home. I was there from 9am until 2pm with no updates. The worse experience I have ever had there. More

Did not resolve the problem as it occurred Did not resolve my problem with my car when I took it in on a Monday and on a Tuesday night it broke down on me and had to tow it on a Wednesday to t Did not resolve my problem with my car when I took it in on a Monday and on a Tuesday night it broke down on me and had to tow it on a Wednesday to the shop More

Stuck between yes and no...to recommend this service center Long story short, took my truck in at 720 am...I knew it was the radiator that was leaking. But yet nothing was done. Left 2 messages to Juan. No resp Long story short, took my truck in at 720 am...I knew it was the radiator that was leaking. But yet nothing was done. Left 2 messages to Juan. No response till 320 ish. Went to pick up my truck since they didn’t do anything. Was expected to pay $155 for “diagnostics” spoke with Rodney the service manager (awesome service by him) took care of the engine light and did no charge just told me to add water since the radiator was leaking. Sent me on my way. Had another repair shop fix it in 3 hrs. More

Oil change expired? Very long wait I took our 2017 Tahoe in for an oil change because my wife called and she was told that there was one complimentary oil change remaining. When we took I took our 2017 Tahoe in for an oil change because my wife called and she was told that there was one complimentary oil change remaining. When we took the truck in, we were told that the oil change had expired (which is ridiculous in and of itself). Since we were already there, we decided to let them do the service. We were told it would be about an hour and 1/2 even though we had an appointment. Ok. We’ll wait. Almost 3 hours later our truck was finally done and had a very poor excuse for a car wash on top of it all. Not sure I’ll ever bring any vehicle we own back to this dealership based on this experience. More

Cheverey Normally when I get my service done is just after lunch when I get off it’s a little longer wait but this time a made an 8am reservation time and I wa Normally when I get my service done is just after lunch when I get off it’s a little longer wait but this time a made an 8am reservation time and I was out an hour early my contact person went over and beyond my expectations More

5 Stars for Service Juan Fletes Walked in to buy Def fluid from parts I explained my Dash says Poor DEF exhaust parts guy said we have the best service go see Juan Fletes so I did I Walked in to buy Def fluid from parts I explained my Dash says Poor DEF exhaust parts guy said we have the best service go see Juan Fletes so I did I explained to him my concerns I left my 11 Lifted GMC 2500 HD . Let me tell you I’m very OCD being an ex- Aircraft technician . I left my truck Juan called everyday explaining where there at. Most of the problem was under warranty great communication skills and updates . Anybody who only read negative reviews I’m telling you to trust Mark Christopher an go see Juan. I will be posting a positive review at the BBB . Thanks Juan!!!! More