Mark Christopher Auto Center - Service Center
Ontario, CA
6,099 Reviews of Mark Christopher Auto Center - Service Center
Employees very nice. Coffee good.. no donuts,Lol service dept right on time.one question no free tire rotation on tires with oil change????? Thank you dept right on time.one question no free tire rotation on tires with oil change????? Thank you More
Worked with Juan during my visit to service he was very helpful was able to redeem my mygmc rewards points for voucherthe wait wasnt too bad and everything was done correctly thanks again! helpful was able to redeem my mygmc rewards points for voucherthe wait wasnt too bad and everything was done correctly thanks again! More
All bad where's dealership I've ever been to feel like I was overpriced and the customer service was crap they lost parts to my vehicle was overpriced and the customer service was crap they lost parts to my vehicle More
Oil change took 2.5 hours with a 7:30am appt. my first oil change 6 months ago was “guaranteed” under an hour. You took 1.5 hours. Where’s my guarantee?? Never come here for a simple oil change!! oil change 6 months ago was “guaranteed” under an hour. You took 1.5 hours. Where’s my guarantee?? Never come here for a simple oil change!! More
I went in for oil change and tire rotation. I got the price quoted to me and then I showed him a AAA card for a discount. Eric then said it was already discounted. I asked from what and he said well it's price quoted to me and then I showed him a AAA card for a discount. Eric then said it was already discounted. I asked from what and he said well it's a general discount. That should have no reflection on a AAA card in my opinion. I also did not see a reflection on the receipt of a discount. For oil change and tire rotation $80. What's the regular rate then? More
my first time going to that dealer and they have great service. The workers there are really friendly and helpful. They explain detail by detail what they did in service. service. The workers there are really friendly and helpful. They explain detail by detail what they did in service. More
Office states it closes at 6, but service ends at 5. Arrived at 4:20 for oil change and was almost denied. Needed tires rotated and engine checked as well, but didn’t have time to do that unfortunately. Arrived at 4:20 for oil change and was almost denied. Needed tires rotated and engine checked as well, but didn’t have time to do that unfortunately. Update posted office hours to be in alignment with service tech schedules. More
Very frustrating. Will no longer use Mark Christopher to have any type of service provided. It’s bad enough to have a brand new vehicle malfunction and not perform as intended but to have the dealer compou have any type of service provided. It’s bad enough to have a brand new vehicle malfunction and not perform as intended but to have the dealer compound the problem really pissed me off. More