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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,019 Reviews

6,019 Reviews of Mark Christopher Auto Center - Service Center

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December 03, 2023

Great, friendly service! Had to order part, my rep kept me informed at every step. More

by MTINONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Dec 05, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 02, 2023

Everything that was needed to service my car was done without any complications or problems. My service rep, Nobu, took care of everything exceptionally well. More

by MISSPRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
Dec 04, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 02, 2023

Excellent service and always VIP treatment and they great you with a smile all the time!! More

by Happy Customer!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I am so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as we are always here to help. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 28, 2023

All good very helpful great service keep me informed and updated and ready when promised More

by JKLOSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Nov 29, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 28, 2023

Quick and awesome service experience at Mark Christopher Auto Center. Jackie was very thorough and the turn around time to get my car back was great. Thank you for a great experience. More

by ROSEMERIRUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie in Service was fabulous as was Rigo the porter, both went above and beyond to assist us and make our service experience seamless! Thank you!
Nov 29, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us, Rose! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 27, 2023

Greg Hess and Armando were amazing. This was my first time buying a car on my own and they made me feel very comfortable and guided me the entire way. Any questions I had, they were a More

by breannaalvarado
Recommend Dealer
Yes
Employees Worked With
Greg Hess and Armando
Nov 29, 2023 -

Mark Christopher Auto Center responded

Breanna, thank you for taking the time to share your feedback regarding your experience at Mark Christopher Auto Center, and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 25, 2023

The service was great, but the final presentation, not so good. I drive a Porsche, a Mercedes, and a Lincoln in addition to my GMC. When I take my Porsche, Mercedes, or Lincoln in for service, they always of More

by CLAWSON1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Mark Christopher Auto Center responded

Thank you for visiting Mark Christopher Auto Center’s service department. I am glad that we could provide an overall positive experience and appreciate your feedback. I appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let me know if there is anything else I can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2023

Came in with 4 tires left with 3. Claim I had a nail prior to getting there however tire never went flat until in their possession. Car was not washed upon pick up and parts that need More

by dredsh007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobu
Nov 27, 2023 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Nov 27, 2023 -

Mark Christopher Auto Center responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Mark Christopher Auto Center. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2023

They had really good service everything has gone good. Very good service here and very good hard working people More

by NEGRITAHERMOSA1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

Mark Christopher Auto Center responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Mark Christopher Auto Center, we value our customers and we look forward to seeing you down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 20, 2023

Quick service thank you for Being quick about it. Will be returning for my next service. More

by Lgrajeda683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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