Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,192 Reviews

6,192 Reviews of Mark Christopher Auto Center - Service Center

Sort by
February 26, 2020

Service work on and found all the problems I was having. My Colorado is back up to date. Service Department did a great job on a very busy day... More

by H2OSKIER1
Recommend Dealer
Yes
Employees Worked With
Erik Silva
Feb 27, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 25, 2020

Mark Christopher has provided excellent service. The staff at this dealership has been superior to any experiences I have had elsewhere. Their communication has been excellent. More

by Cheri G
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Feb 26, 2020 -

Mark Christopher Auto Center responded

Cheri, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 25, 2020

Awesome people in the service area. Everything promised was delivered ahead of schedule and the work done was top notch. Definitely a fair price and excellent quality More

by JEFFNJUDYR
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Feb 26, 2020 -

Mark Christopher Auto Center responded

Jeff, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 25, 2020

Great service. Timely service. Nobu keeps you in the loop so you are aware what’s going on. Staff in waiting room are very nice. More

by dhoulton35
Recommend Dealer
Yes
Employees Worked With
Nobu
Feb 26, 2020 -

Mark Christopher Auto Center responded

Thank you for the awesome feedback! You're right, Nobu is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 25, 2020

-Tire pressure never checked (same lbs of psi when taken in; never changed). -Didn’t inform me about huge screw in side wall of tire (very noticeable, especially when rotating tires). -No mileage sticker More

by drewpetrie
Recommend Dealer
No
Employees Worked With
Rodney Reid
Feb 28, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide us with this feedback, Drew. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the services we offer. However, it appears the impression you were left with following your visit to our dealership is not up to our standards. We would appreciate the opportunity to turn this experience around. Please contact me directly whenever you have a moment so we can discuss your visit together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 25, 2020

Everyone is courteous and knowledgeable. I always have a good experience when I'm there. They make me feel welcome. It's enjoyable and I know that my car is well taken care of More

by BARBARA.MATRISH
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Feb 26, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this great review, Barbara. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 24, 2020

Everything appears to working well thus far. Nothing out of the ordinary. Great job from start to finish. Fast friendly service. Awesome service writer (Juan). More

by STEPHENSANCHIOUS59
Recommend Dealer
Yes
Employees Worked With
Juan Fietes
Feb 25, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out, Stephen! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 23, 2020

Great job it was done fast very happy with the customer service at Mark Christopher Chevy Gmc buick and Cadillac I will tell more people about this place More

by JOSEPHCOOK0627
Recommend Dealer
Yes
Employees Worked With
JOSEPH cook , Nevin Cordero, Rodney Reid
Feb 25, 2020 -

Mark Christopher Auto Center responded

Joseph, thank you for sharing this great feedback with us. We feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 23, 2020

Special Thanks to my service advisor Mr Avo Injian 3905 for his excellent customer service, diligence and kindness. Thanks to all employees at Mark Christopher Auto Center who always have a smile treating More

by AEMEDIN
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo Injian , Rodney Reid, Matt Torres
Feb 25, 2020 -

Mark Christopher Auto Center responded

This review was a pleasure to read. The Mark Christopher Auto Center service center works hard to provide every guest with timely, professional, and knowledgeable service. Hearing that we are reaching this goal is a huge compliment! We look forward to seeing you for your next scheduled maintenance! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 23, 2020

Jackie is excellent and I always go to her. Overall, I have been satisfied on how I and my car have been taken care of. More

by Selong1954
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Klosky , Rodney Reid
Feb 25, 2020 -

Mark Christopher Auto Center responded

Thank you for writing about your visit with us! I am happy to hear that Jackie was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
506
...