Mark Christopher Auto Center - Service Center
Ontario, CA
6,245 Reviews of Mark Christopher Auto Center - Service Center
I was not provided reasonable explanation of how my minimal 4” suspension lift was the cause of a leaking axle seal. The lift was professionally installed and differential lowered so that axles retaine minimal 4” suspension lift was the cause of a leaking axle seal. The lift was professionally installed and differential lowered so that axles retained factory angles. This is a violation of the Magnuson-Moss Warranty Act. If I received a reasonable explanation I would have had no problem paying for the repairs. Due to this lack of communication I will no longer do business with Mark Christopher Auto Center More
Being from out of state and needing help right away, I called the dealership and talk to Juan. He told me to get there as soon as I could and he will try to have the problem solved. three hours after I g called the dealership and talk to Juan. He told me to get there as soon as I could and he will try to have the problem solved. three hours after I got there I was back on the road. Thanks to one and thanks to the dealership for a job well done. More
Honest, trustworthy and knowledgeable best people to work with. They always do an amazing job. Their shuttle driver is great and always super friendly and on time. with. They always do an amazing job. Their shuttle driver is great and always super friendly and on time. More
Great service Juan is a great service advisor he never fails at his job! Gonna love the man! Always return calls on time and provides accurate information and results fails at his job! Gonna love the man! Always return calls on time and provides accurate information and results More
The recall and brake inspection was done quickly. The price of grinding my rear rotors and replacing the pads was $335. That's too much. Juan was nice enough but he didnt do anything to earn my business price of grinding my rear rotors and replacing the pads was $335. That's too much. Juan was nice enough but he didnt do anything to earn my business such as negotiate price or whatnot. He seemed perfectly fine with me going somewhere else. I do like the online service appointments. That was easy. Gerald was cool while I walked the lot. He went and grabbed some keys for the new 1500 diesel Silverado and explained a few things about the towing capacity. He asked for my business and wants me to come back when I'm ready. I just may do so in the next few months. More
This was the worst experience that I have ever had going to a dealership. Bad communication and excuses for the reason I was notified I was late and my vehicle was dropped off the night before to a dealership. Bad communication and excuses for the reason I was notified I was late and my vehicle was dropped off the night before More
Each person I dealt with was very helpful and accommodating. Work was completed in a very timely manner I appreciated the transportation to my house and back. accommodating. Work was completed in a very timely manner I appreciated the transportation to my house and back. More
This dealership is a very nice friendly clean place. I have been here for my last 3 maintenance visits and the service writer Jackie Klosky is very nice and extremely professional, I know I’m in good hand have been here for my last 3 maintenance visits and the service writer Jackie Klosky is very nice and extremely professional, I know I’m in good hands when I come to see her. I will definitely recommend this dealership to friends and family. More