Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

Sort by
March 12, 2020

I was not provided reasonable explanation of how my minimal 4” suspension lift was the cause of a leaking axle seal. The lift was professionally installed and differential lowered so that axles retaine More

by MWB13
Recommend Dealer
No
Employees Worked With
Robert Khoury
March 11, 2020

Great service Juan is a great service advisor he never fails at his job! Gonna love the man! Always return calls on time and provides accurate information and results More

by hlopez1017
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan fletes , Rodney Reid
Mar 20, 2020 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 11, 2020

I went in for oil change and it was completed timely. I appreciated that service didn’t try to up sell me on unnecessary services. More

by rmosley3
Recommend Dealer
Yes
Employees Worked With
Robert in service
Mar 20, 2020 -

Mark Christopher Auto Center responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 11, 2020

The recall and brake inspection was done quickly. The price of grinding my rear rotors and replacing the pads was $335. That's too much. Juan was nice enough but he didnt do anything to earn my business More

by Gsm
Recommend Dealer
Yes
Employees Worked With
Juan service guy- 4 stars, Gerald Waters
Mar 20, 2020 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2020

This was the worst experience that I have ever had going to a dealership. Bad communication and excuses for the reason I was notified I was late and my vehicle was dropped off the night before More

by Rlwheeler1988
Recommend Dealer
No
Employees Worked With
I was text with no name attached , Rodney Reid
Mar 11, 2020 -

Mark Christopher Auto Center responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2020

Just wanna say thank you for being there for me to service my truck and any other needs, Rodney was very helpful to my needs More

by EMCERVANTES2
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Mar 11, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Rodney was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2020

Each person I dealt with was very helpful and accommodating. Work was completed in a very timely manner I appreciated the transportation to my house and back. More

by CMReese
Recommend Dealer
Yes
Employees Worked With
I don’t rennet who I worked with
Mar 11, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2020

This dealership is a very nice friendly clean place. I have been here for my last 3 maintenance visits and the service writer Jackie Klosky is very nice and extremely professional, I know I’m in good hand More

by Lockwood.anthonyj
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Mar 11, 2020 -

Mark Christopher Auto Center responded

Hi Anthony, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Jackie is a great asset and we're thankful to have her on our team. We appreciate your business! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 09, 2020

Fast and excellent service. Profesional staff with knowledgeable automobile skill and new car technology as well as computer skills helped with car application to navigate app. Thanks again. Very happ More

by INTERIANOMONICA17
Recommend Dealer
Yes
Employees Worked With
Sandra stevens
Mar 10, 2020 -

Mark Christopher Auto Center responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Mark Christopher Auto Center's Service Department. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 08, 2020

Very knowledgeable fixed my car way before the shop I took it too first A little pricey but it was worth it Good job ray More

by Danielbarrasa1
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
Mar 10, 2020 -

Mark Christopher Auto Center responded

Daniel, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
501
...