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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,203 Reviews

6,203 Reviews of Mark Christopher Auto Center - Service Center

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April 07, 2025

Great dealership, they made the car buying process easy and painless. I would definetly recommend them to anyone in the marked for a new car. More

by ac39974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're delighted to hear that you found the car buying process easy and painless at Mark Christopher Auto Center. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future. Safe travels in your new car! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 06, 2025

this is more than I wish to do for a review the was great thanks More

by RONGMYLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your positive feedback, Ron! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center. Your support means a lot to us. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 06, 2025

Awesome customer service and respectful employees. Edgar was amazing. He answered all my questions. Financing was great as well. More

by SMTSBCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Apr 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that you had an amazing experience at Mark Christopher Auto Center. Edgar is truly dedicated to providing excellent service, and we're glad he could assist you with all your questions and financing options. We look forward to seeing you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 05, 2025

As always, Nobu made me feel like a valued customer, heard my concerns and he is one of the many reasons we have purchased so many cars over the years from Mark Christopher. More

by suzanne7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Mark Christopher Auto Center responded

Thank you so much, Suzanne, for your wonderful review! We're thrilled to hear that Nobu consistently makes you feel valued and addresses your concerns. It means a lot to us that you choose Mark Christopher Auto Center for your car purchases over the years. We look forward to assisting you with your next vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 05, 2025

Had some issues with delivery of our least but they set us up in a good rental till we could pick it up. More

by msizemore87
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Abdelmesseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! I'm glad to hear that we were able to assist you with a rental while addressing the delivery issue for your lease. At Mark Christopher Auto Center, we strive to provide excellent service. We appreciate your understanding and hope to serve you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 05, 2025

Chelsea was great. She has helped me many times and every time she has been great! More

by summer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Mark Christopher Auto Center responded

Thank you, Summer, for your kind words! We're thrilled to hear that Chelsea has consistently provided you with excellent service at Mark Christopher Auto Center. We appreciate your support and look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 05, 2025

My representative Leslie is very helpful and knowledgeable provides me with great customer service. Will continue to use Mark Christopher for my service needs More

by SANDRALEE022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Sandra! We're thrilled to hear that Leslie provided you with excellent customer service at Mark Christopher Auto Center. We appreciate your continued trust in us for your service needs and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 05, 2025

Javier makes the maintenance process at Mark Christopher go smooth. Drop off has never been easier and the communication throughout for updates is great. More

by kristinscheiffele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Kristin! We're thrilled to hear that Javier made your maintenance experience at Mark Christopher Auto Center smooth and efficient. Our team is dedicated to providing excellent communication and service to all our customers. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 01, 2025

The recall repair work was quick and easy. My only issue was trying to schedule the repair. My wife called to schedule an appointment at least 3 times, left a message, and never got a return c More

by bayerj37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I'm glad to hear that the recall repair work at Mark Christopher Auto Center was quick and easy. However, I understand your frustration regarding the scheduling and communication issues you encountered. I appreciate your feedback, as it helps us improve our services. Please feel free to reach out to us directly if you have any further concerns. We look forward to serving you better in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3https://www.dealerrater.com/dp/8946/reviews#932

March 31, 2025

Had a pleasant experience with Chelsea and the team at Mark Christopher Cadillac. Service was prompt and they communicated and provided status updates effectively. More

by CYNTHIAB.HAYDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that you had a pleasant experience with Chelsea and our team at Mark Christopher Auto Center. It's great to know that our prompt service and effective communication made a positive impact. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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