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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,155 Reviews

6,155 Reviews of Mark Christopher Auto Center - Service Center

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March 08, 2025

Chelsea is amazing reason why I bring my Cadillac and Hummer here. delivers great service More

by AKAZI66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Mark Christopher Auto Center responded

Thank you! We truly appreciate your kind words and are thrilled to hear that you trust us with your Cadillac and Hummer. Chelsea and our team at Mark Christopher Auto Center always strives to provide excellent service, and it's wonderful to know we've met your expectations. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2025

As a fleet manager, I rely heavily on having a dependable service provider to keep my vehicles running smoothly. Unfortunately, Mark Christopher Chevrolet has not met my needs in this area. While More

by DAVIDB11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand the importance of dependable service for fleet management, and I appreciate your feedback regarding our current offerings. We strive to improve our services and meet the needs of all our customers. You are welcome to reach out directly to discuss your needs further so I can explore how we can better support you and your fleet at Mark Christopher Auto Center. Thank you for your valuable insights. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2025

Terrible service! I will not buy another vehicle from here. I took my truck in for service and no one called me to give an update on my vehicle. I had to call a total More

by BENJIAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Luna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the delay and communication issues with your truck service at Mark Christopher Auto Center. Your feedback is important, and I appreciate you bringing this to my attention. I encourage you to reach out directly to discuss your experience further, as we are committed to improving our service standards. Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2025

I usually go for oil changes and I've been happy so far. People are nice More

by estaticmugen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! We’re glad to hear that you’ve been happy with your oil change visits to Mark Christopher Auto Center and that our team has provided a pleasant experience. If you have any further suggestions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2025

This dealership rocks! Jeff Rizzi and Nate Heath… All the staff take care of me like I am their number one priority. I am always treated so kind and so professional and the More

by Nturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alazar Omari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Beardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that you felt like a priority at Mark Christopher Auto Center and that Jeff, Nate, and the entire team provided you with such kind and professional service. We appreciate your loyalty and look forward to taking great care of your vehicles in the future. Don’t hesitate to visit us again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 06, 2025

They took a long time to bring the car out, once I was told it was ready. More

by RUNNINGBELLA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. We understand your experience regarding the wait time for your vehicle at Mark Christopher Auto Center. We appreciate you bringing this to our attention, and we strive to improve our processes to serve you better. If you have any further concerns or suggestions, please feel free to reach out to us. We hope to assist you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2025

Good customer service. Address all concerns and needs. Jackie and Dino were awesome. Good follow up. More

by ssroque
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at Mark Christopher Auto Center. It's great to know that Jackie and Dino provided you with excellent service and addressed all your concerns. We appreciate your feedback and look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 04, 2025

I was very satisfied with the customer service but mechanical side of the business not so much. It seems like they were guessing , just replacing parts to see what would fix the problem, i took my tru More

by YURIPAZ64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate your insights regarding your recent experience at Mark Christopher Auto Center. I’m glad to hear that you were satisfied with our customer service and found our team to be friendly and helpful. However, I understand your concerns about the mechanical side of your visit. Your experience is important to us, and I encourage you to reach out to me directly to discuss this further. We aim to provide accurate diagnostics and effective solutions for all our customers. Thank you once again for your feedback, and we hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 04, 2025

Jackie in service always very helpful and informative with my auto services. Thank you for your help and good pricing i really appreciate it god bless you. More

by TINTCONECTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words and for taking the time to leave us a review! We're glad to hear that you found our service helpful and informative. At Mark Christopher Auto Center, we strive to provide great pricing and excellent service. We look forward to seeing you again for any future auto needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 03, 2025

Always take my vehicle here for service with Julie! ! She is amazing and always take care of me!! More

by OMARJSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We're thrilled to hear that you always choose Mark Christopher Auto Center for your service needs and that Julie has provided you with amazing care. We truly appreciate your loyalty and look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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