Mark Christopher Auto Center - Service Center
Ontario, CA
6,155 Reviews of Mark Christopher Auto Center - Service Center
Chelsea is amazing reason why I bring my Cadillac and Hummer here. delivers great service Hummer here. delivers great service More
As a fleet manager, I rely heavily on having a dependable service provider to keep my vehicles running smoothly. Unfortunately, Mark Christopher Chevrolet has not met my needs in this area. While dependable service provider to keep my vehicles running smoothly. Unfortunately, Mark Christopher Chevrolet has not met my needs in this area. While the service manager has been proactive in reaching out, the dealership does not offer mobile services like battery replacement or recall fixes—services that are crucial for the smooth operation of a fleet. Additionally, there is no option for someone from the dealership to pick up and drop off the vehicle, further complicating the situation. This forces me to send a technician with a van to handle these tasks, resulting in unnecessary downtime, additional costs, and more logistical challenges. While I appreciate the service manager’s efforts to communicate, the lack of mobile service options and pickup/drop-off services for basic maintenance and repairs is a significant drawback. For fleet managers, having these services readily available is essential. Unfortunately, this has made it difficult to continue relying on Mark Christopher for our fleet’s servicing needs. More
Terrible service! I will not buy another vehicle from here. I took my truck in for service and no one called me to give an update on my vehicle. I had to call a total I will not buy another vehicle from here. I took my truck in for service and no one called me to give an update on my vehicle. I had to call a total of 7 times for two days because no one would call me back after they said they would and when someone finally called they said they had to keep it another two days. They gave me no rental, I had to get one myself the next day to get to work and the day I picked up the rental and paid I went to go pick up my belongings I needed for work in my truck at the dealership and they told me it was done after they had told me it was going to be there for another two days. I rented a car for nothing. Their customer service is by far the worse. More
I usually go for oil changes and I've been happy so far. People are nice People are nice More
This dealership rocks! Jeff Rizzi and Nate Heath… All the staff take care of me like I am their number one priority. I am always treated so kind and so professional and the Jeff Rizzi and Nate Heath… All the staff take care of me like I am their number one priority. I am always treated so kind and so professional and they take such great care of my vehicles that I absolutely will not go anywhere else! Thank you Mark Christopher! More
They took a long time to bring the car out, once I was told it was ready. told it was ready. More
Good customer service. Address all concerns and needs. Jackie and Dino were awesome. Good follow up. Address all concerns and needs. Jackie and Dino were awesome. Good follow up. More
I was very satisfied with the customer service but mechanical side of the business not so much. It seems like they were guessing , just replacing parts to see what would fix the problem, i took my tru mechanical side of the business not so much. It seems like they were guessing , just replacing parts to see what would fix the problem, i took my truck in thinking that a shop of this caliber would be able to diagnose the exact problem. I knew the problem was one of the parts they changed but I did not want to change parts I did not need to on my own , well ended up changing parts it didn’t need anyway. Next time I will take my truck somewhere else or just change part myself until I fix the problem . Costumer service was great, friendly,very helpful and kept me informed. More
Jackie in service always very helpful and informative with my auto services. Thank you for your help and good pricing i really appreciate it god bless you. with my auto services. Thank you for your help and good pricing i really appreciate it god bless you. More
Always take my vehicle here for service with Julie! ! She is amazing and always take care of me!! ! She is amazing and always take care of me!! More