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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

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May 01, 2020

Good customer service and quick service and all employees wore masks social distance was a plus signs of covid 19 info good overall service keep it up More

by moisesvillanueva909
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
May 04, 2020 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2020

SERVICE MY SERVICE ( AVO ) REP , WAS VERY GOOD. CALL ME TO LET ME KNOW , HOW MY CAR WAS COMING ALONG. . Got me in and out .Thanks again More

by mcfaddenontario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AVO
Apr 30, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2020

bad customer service, no communication what so ever. waited 4 hrs for a simple oil change and tire rotation. considering not returning again due to wait time for simple service despite going early in th More

by dny714
Recommend Dealer
No
Employees Worked With
jackie klosky
May 08, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing the details of your experience with us. At Mark Christopher Auto Center we pride ourselves on providing top-notch service, and you are no exception. Please contact me directly at your earliest convenience so we can work on a solution together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2020

Great place to buy a car. Service experience over 1.5 years has been very good and inexpensive. I purchased a second vehicle within a yes from them because The deals were too good to pass up. I’ll defini More

by MRUGLEY
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Frank Villalobos
May 04, 2020 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 30, 2020

Great customer service . They serviced my vehicle in a timely manner. The service representative Juan was great. They resolved all my issues without any problems. More

by dgibs32
Recommend Dealer
Yes
Employees Worked With
Juan/ Service rep
May 04, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 30, 2020

Very helpful and professional. . Mr Nobu Thank you. I’m Very helpful and professional. . Mr Nobu Thank you. I’m glade, definitely go back for my scalade next service and I will recommend friends too. More

by chataortiz61
Recommend Dealer
Yes
Employees Worked With
Mr Nobu.
May 04, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 30, 2020

My experience was great. I called the day before to take care of the recall on my truck. When I showed up I was greeted by Ray Peters right away. I told him about my tire senator and he took care of it as w More

by iggyx433
Recommend Dealer
Yes
Employees Worked With
Ray peters.
May 04, 2020 -

Mark Christopher Auto Center responded

Iggy, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Mark Christopher Auto Center's Service Department. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2020

Pleasant, kind, courteous, and knowledgeable. Fast service without a lock of hiccups. Say what they mean, and mean what they say. Great job. Thanks again. More

by CR8WRITE
Recommend Dealer
Yes
Employees Worked With
Matt Torres
May 04, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 29, 2020

I was very pleased with the service.And the time it took to get my car completed.They have done an excellent job over the years on my car. I have recommended this dealership to several friends of mine. More

by MARGIESDELICASIES8
Recommend Dealer
Yes
Employees Worked With
Ray , Gerald Waters
Apr 29, 2020 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 29, 2020

Juan Fletes always takes care of all our car needs. Very professional and gets the work done on a timely manner. Thank you service department! More

by rrmarky
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Apr 30, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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