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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,186 Reviews

6,186 Reviews of Mark Christopher Auto Center - Service Center

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May 08, 2020

One of the best dealerships to come get your car serviced! From the one of the nicest and customer attentive service visor Sandra Stevens to management with Matt Torres and Jeff Rizzi all working to More

by LOPEZ+1728
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Stevens , Matt Torres
May 11, 2020 -

Mark Christopher Auto Center responded

We really appreciate your business! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2020

Love the service at this center. I live in Moreno Valley there is a Chevy dealer 3 miles from me. I still make the 25 mile drive to Ontario I usually talk to Ray his customer service is a reason I keep com More

by r.shannon2001
Recommend Dealer
Yes
Employees Worked With
Ray peters
May 07, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2020

These people really care about their customers and go out of their way to render the best service possible. They are professional and courteous at all times. More

by Judiththompson
Recommend Dealer
Yes
Employees Worked With
Juan in Service (don't know his last nsme)
May 11, 2020 -

Mark Christopher Auto Center responded

Thank you so much, Judith! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2020

Jackie in Service is an uneducated liar! Same with Jeff one of the service managers told me that I had to run 91 octane in my vehicle then Rodney told me that that is not true I will never go there again w More

by jssnyder22
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid
May 08, 2020 -

Mark Christopher Auto Center responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Mark Christopher Auto Center. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2020

Friendly, helpful, professional staff. Labor rates are rather high and this dealership unfortunately does not apply diagnostic fees towards labor charges when having parts replaced. More

by Chevy Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan F.
May 11, 2020 -

Mark Christopher Auto Center responded

Thanks for your feedback - we appreciate your business. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2020

Excellent service writer STEPHANIE helped me. Staff was professional and very nice. I will be back do you have my car serviced at Mark Christopher More

by Tina
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2020

That was the best and fastest service ever. Everybody That was the best and fastest service ever. Everybody was nice and friendly and by time I got home my car already had an oil change! I got to pick i More

by Nicdub07
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
May 07, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2020

Poor over all service paid for a review on my lift gate change me $77.00 no one told me beforehand plus I did not receive a copy of it. More

by aace0007
Recommend Dealer
No
Employees Worked With
Cassandra Meier
May 08, 2020 -

Mark Christopher Auto Center responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2020

I am very pleased with the service writers and they handle everything that I requested, , Jackie was right there to handle anything the technician ask ( very professional) More

by Nm
Recommend Dealer
Yes
Employees Worked With
Jackie
May 07, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 05, 2020

Went in to service my vehicle and check an issue. Felt rushed and wasn’t offered a ride or vehicle. Poor service probably try another dealer next. More

by FERNANDO.518
Recommend Dealer
No
Employees Worked With
Juan
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