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Mark Christopher Auto Center - Service Center
Ontario, CA
6,186 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,186 Reviews of Mark Christopher Auto Center - Service Center
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May 12, 2020
I have taken both my Toyota Hylander and Dodge Challenger for service recently at their respective dealerships and I have to say the Mark Christoper experience was the worst of the three dealers. No courtesy for service recently at their respective dealerships and I have to say the Mark Christoper experience was the worst of the three dealers. No courtesy car, no free ride home or Free Uber of Lyft ride home, no courtesy car wash, aggressive selling of items that need attention on my vehicle, overall pretty disappointing experience. ref Covid-19 I noticed multiple employees not adhering to the face mask rule or practicing social distancing More
by srowbottom1966
Verified CustomerEmployees Worked With
May 10, 2020
The Service Team at Mark Christopher Buick are Great, Nobu has been my go to Service Advisor since we got our 2017 Buick Encore 2 years ago. Back in the day, Cadillac had a slogan "Standard of Excellenc Nobu has been my go to Service Advisor since we got our 2017 Buick Encore 2 years ago. Back in the day, Cadillac had a slogan "Standard of Excellence" which Mark Christopher has applied throughout all the GM lines they sell and service... Thanks for having a staff that carries that out in the Service Dept... I kind of have a history with Mark Christopher Chevrolet, back in the late 70's just out of High School a couple of years, I was working at F & H Tire on Holt Blvd back then... Mark Chris Chevy was still on Holt Blvd still, Chuck Leggio brought 2 brand new El Camino's for a tire and wheel swap, the cars were for Mark and Chris' 16th Birthday... More
by got67goat
Employees Worked With
Nobu
May 09, 2020
exellent servia and verry honestthis gentleman was verry exellent servia and verry honest this gentleman was verry proffetional and verry honnest i would defenetl recomeend this dealer thankyou verry much exellent servia and verry honest this gentleman was verry proffetional and verry honnest i would defenetl recomeend this dealer thankyou verry much for your help nobu you are a good man God Bless you always from mailos auto repair More
by mailo 1965@yahoo.com
Employees Worked With
Nobu Domon
May 09, 2020
Took my vehicle to the dealership to get a problem fixed. The problem was fixed in a timely manner. Since having my vehicle back, it’s running perfectly. No problems at all The problem was fixed in a timely manner. Since having my vehicle back, it’s running perfectly. No problems at all More
by Molina
Employees Worked With
Jackie
May 09, 2020
The service dept has done a super outstanding job of maintaining my 2007 Yukon XL. One day soon I will buy a new one. It’s been the best vehicle I have ever owned now with more than 250,000 miles all se maintaining my 2007 Yukon XL. One day soon I will buy a new one. It’s been the best vehicle I have ever owned now with more than 250,000 miles all service done at Mark Cristopher. Thank you guys! More
by JFISGUS
Employees Worked With
Matt Torres
May 09, 2020
My vehicle wasn’t taken care of like a should’ve been. I had a steering angle sensor code Which disabled most of the safety features on the truck which included stabilitrak, Brake assist, cruise control. I had a steering angle sensor code Which disabled most of the safety features on the truck which included stabilitrak, Brake assist, cruise control. I was told by the service writer that GM corporate response was “since the truck was modified with a suspension lift and bigger tires than stock there was nothing that could be done” and I would have to literally return the truck back to stock! Unbelievable! Either way under warranty or not I would’ve paid for the repair if needed. The funny thing is my truck was lifted and modified at the same shop that modifies some of the New trucks that are sold at that particular dealership so I wonder what they do if those particular trucks have the same malfunctions?? Do they just send them away also with some of safety features not working like they did with me?? I don’t think so. Immediately after I took my truck to a another local Chevrolet dealership and within 45 minutes the issue, UNDER WARRANTY, was resolved with all systems working properly. To sum it up I just feel like this dealership didn’t go the extra mile to take care of what was needed and basically just didn’t want to deal with my situation and worst of all I wasted 2-1/2 hours of my time. More
by Michael
Employees Worked With
Not listed
May 08, 2020
I like coming to you guys, because of the common courtesy and of course the professionalism the dealership brings. And how you guy’s treat customers. and of course the professionalism the dealership brings. And how you guy’s treat customers. More
by Primetime
Employees Worked With
Sandra Stevens
May 08, 2020
Terrible Customer Service! Attendant was extremely rude and did not want to assist in giving me details on a quote I requested while I was there for service. and did not want to assist in giving me details on a quote I requested while I was there for service. More
by AJLE26
Employees Worked With
Did not recall name
May 08, 2020
I’m the most loyal customer to Mark Christopher they’re the best all the way around, the sales and the service department people are very professional and all ways willing to help. the best all the way around, the sales and the service department people are very professional and all ways willing to help. More
by JOSE49
Employees Worked With
Dario
