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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,186 Reviews

6,186 Reviews of Mark Christopher Auto Center - Service Center

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May 17, 2020

Poor service, been having problems with my car ever since I first purchased it back in 2016. They never seem to fix my car problems. Calipers, engine noise and now metal shavings in oil. 2016 Chevy Silverado More

by snoe617
Recommend Dealer
No
Employees Worked With
Older guy who has an office in service department left back corner.
May 26, 2020 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 17, 2020

I had to take my vehicle in for service on my battery. My advisor was friendly and helpful. I even received an unexpected discount. Thanks so much to all of the advisors for your positive attitudes during th More

by ahigbee296
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
May 20, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2020

Ray was awesome in Assisting me with getting the service done on my truck. He also pointed out that the open recall needs to be performed but that it could be scheduled in the future. I am always treated wi More

by umackarate1
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
May 19, 2020 -

Mark Christopher Auto Center responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes in. I'm happy to see that your visit reflects these values and that Ray assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2020

Love them!! Great service!! Helpful from the time that a bought the vehicle to when I took my 2020 traverse to get my first oil change and I’m very satisfied!! More

by AGUILAR121517
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
May 19, 2020 -

Mark Christopher Auto Center responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 16, 2020

The service was great, I didn’t have to wait for my car to be completely done at a long period of time. I was pleased with this service. More

by JEZQUERRO
Recommend Dealer
Yes
Employees Worked With
Jackie
May 19, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2020

All I have to say is; Jim Dailey and Julie Escobar. Exemplified prime Customer Service. Because of them, I will return for all of my Chevrolet service needs. More

by Cruzin'
Recommend Dealer
Yes
Employees Worked With
Jim Dailey, Julie Escobar
May 19, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2020

Can’t be more impressed with the dealership. Jackie in-service helped me out was very patient with my warranty coverage that I have through another dealer. I’ll be bringing my truck back there every ti More

by rdchapster
Recommend Dealer
Yes
Employees Worked With
Jackie in service
May 19, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 15, 2020

This place is very professional. I had an issue with an an item that was not covered. Mario Sanchez took care of it for me and I am very great full. I will recommend this establishment to all my friends an More

by erikrealty
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Mark Christopher Auto Center responded

Thank you for your great review, Erik! We're glad to have Mario on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 15, 2020

Awesome service!! Entire crew did a great job as usual Car was washed and service was timely Very happy with my purchase of my Silverado More

by rdrocker
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos, Rodney Reid, Matt Torres
May 19, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 14, 2020

I’m self employed and every minute counts the service department got me in and out fast less than 1 hour great job thanks again I’m looking forward to buying my 2nd work truck from mark Christopher More

by SUPER dave
Recommend Dealer
Yes
Employees Worked With
Matt Torres
May 18, 2020 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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