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Mark Christopher Auto Center - Service Center
Ontario, CA
6,193 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,193 Reviews of Mark Christopher Auto Center - Service Center
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Verified Customer
June 18, 2020
Very polite very professional also offered up their service waiting room with coffee waters inform me of the vehicle ordered parts and will contact me as soon as they come in service waiting room with coffee waters inform me of the vehicle ordered parts and will contact me as soon as they come in More
by srobles2
Employees Worked With
Nobu Domon
June 18, 2020
I was greeted very quickly in my car from the manager and customer service representative started my paperwork. The waiting lounge was very comfortable. Thank you customer service representative started my paperwork. The waiting lounge was very comfortable. Thank you More
by hillshh2
Employees Worked With
Dario
June 18, 2020
I like this dealer because every time I receive a food service specially when Juan Fletes help me he is a the best he has a good and nice personality service specially when Juan Fletes help me he is a the best he has a good and nice personality More
by sergiochama
Employees Worked With
Juan Fletes
June 18, 2020
They were They were quick and efficient track care of my problem everybody was pleasant everybody was around mask and gloves which I like cannot say enough good things about him problem everybody was pleasant everybody was around mask and gloves which I like cannot say enough good things about him More
by Jerryjeeves
June 17, 2020
I felt very disappointed when my service agent told me my car would cost 2000 dollars to replace a leaking radiator, I called dozens of other places the highest one was a quote of 1300, the lowest was 867. car would cost 2000 dollars to replace a leaking radiator, I called dozens of other places the highest one was a quote of 1300, the lowest was 867. More
by Ktmxz
Employees Worked With
Don't remember his name.
June 17, 2020
At the beginning, the service department employees wasn’t clear on billing GSA vehicle however, another service department employee his name was AlVO stepped in a took over. Thanks to him! clear on billing GSA vehicle however, another service department employee his name was AlVO stepped in a took over. Thanks to him! More
by Richard.a.brooks
Employees Worked With
Alvo
June 17, 2020
Made appt 5 days in advance, still sat behind 9 cars for service. Online was offered shuttle to work, when showed up was told due to covid it was not running. Due to volume of cars, oil change and rear ligh service. Online was offered shuttle to work, when showed up was told due to covid it was not running. Due to volume of cars, oil change and rear lights took 3+ hours. Expensive even for dealerships. $165 in labor to replace $20.00 rear parking lights. More
by Buickdriver12
Employees Worked With
Not sure
June 17, 2020
They were very busy but what dealership isn't. I had made an appt. the day before so I'm sure that helped. My service advisor Sandra Stevens was very congenial and good to work with. The customer lounges are an appt. the day before so I'm sure that helped. My service advisor Sandra Stevens was very congenial and good to work with. The customer lounges are very spacious and comfortable. I was watching episodes on the motor trend channel and enjoyed them so much I got a sub for myself and son for father's day. More
by Pappy Smurf
Employees Worked With
Sandra Stevens 5 stars
