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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

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June 21, 2020

Service was great-but, I wasn’t offered a car wash👎👎. And integrated with all the other car services. In case you didn’t get it the first time: no car wash More

by JIMCANTWELL
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Mark Christopher Auto Center responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Mark Christopher Auto Center, we value our customers and we look forward to seeing you on your next visit. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 20, 2020

I took my car were told it would ready in 1week, I had back it in 2 week. I had to continuous call to get the status of my. More

by gomj874
Recommend Dealer
No
Employees Worked With
D.Gomez
Jun 24, 2020 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 20, 2020

Excellent Service each and everytime, Jackie. Has been outstanding and everyone in Service Dept. Has always demonstrated outstanding Job. Ownership is differently involved and Top Management is what makes More

by smillennium1
Recommend Dealer
Yes
Employees Worked With
Jackie
Jun 22, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 20, 2020

Took my car in for an oil change and received the best service. Service advisor was Nobu Domon and he provided me the best service I have ever had. I made an appointment and he was completely ready for me More

by maleman0369
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Jun 22, 2020 -

Mark Christopher Auto Center responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 20, 2020

Outstanding! Dario always goes above and beyond. He is timely and makes me always feel valued. I wouldn't take my car anywhere else. Thanks so much! More

by ROCHOA2
Recommend Dealer
Yes
Employees Worked With
Dario
Jun 22, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 19, 2020

Always great service at MCAC.Juan in service is Always great service at MCAC. Juan in service is excellent in customer service. Makes sure my GMC Sierra is always running Professional Grade. More

by GMCPro2003
Recommend Dealer
Yes
Employees Worked With
Juan F.
Jun 22, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Juan does for Mark Christopher Auto Center and our customers. Hope to see you again soon! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 19, 2020

Ray was awesome and helped me get my transmission flushed and tires balanced on my Suburban. He also took the time to answer all of the random questions I had pertaining to. Vehicle maintenance. Thanks a lot More

by Andreporter83
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 23, 2020 -

Mark Christopher Auto Center responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Mark Christopher Auto Center was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 19, 2020

Ray was excellent! The issue is when I picked up my vehicle as I was told to wait for it to pull up in an area that was incorrect. After 15 min I went back to the cashier and she handed me the keys and More

by Rick
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 24, 2020 -

Mark Christopher Auto Center responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Mark Christopher Auto Center. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 19, 2020

I am so glad I bought my car with them I was late for my appointment and they still got me in the people are so gracious and nice and I really appreciate that and we need more people Juan help me and I just More

by LADYDII_7
Recommend Dealer
Yes
Employees Worked With
Juan Was very gracious thank you
Jun 23, 2020 -

Mark Christopher Auto Center responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Mark Christopher Auto Center team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 18, 2020

Unfortunately my 2019 Chevy Suburban had a faulty CO2 sensor which required two visits to Mark Christopher... They were very responsive and informative during the service on both occasions... My servi More

by LCSINC59
Recommend Dealer
Yes
Employees Worked With
Female Sandra
Jun 22, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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