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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

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June 28, 2020

Dario always gives me the best service experience and is very helpful every time I am there, no matter how big or little my vehicle’s issue may be. More

by Avbosch
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Jun 29, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Dario was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 28, 2020

Professional, knowledgeable, friendly. Brought my Professional, knowledgeable, friendly. Brought my Cadillac CTS in fir routibe setvice (oil change & tire rotation). Had appt. Due to Covid, Cad More

by BURNSME
Recommend Dealer
Yes
Employees Worked With
Dario, Cadillac Service
Jun 29, 2020 -

Mark Christopher Auto Center responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Mark Christopher Auto Center's Service Department. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 28, 2020

Julie made my experience great. She knew exactly what I wanted when I explained the problem. The pricing was what she said it would be. Fast and accurate work. More

by DragonoftheWest
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Escobar , Matt Torres
Jun 29, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Julie was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 27, 2020

Exelent customers service ,the car was done in the time that was promised, assessor walk me through the process of the service and GM recommendations More

by Jiescalante71
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 29, 2020 -

Mark Christopher Auto Center responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 27, 2020

I would have given more stars but I was there 2.5 hours for an oil change and tire rotation. I hesitate taking it back there next time. More

by ctpierro
Recommend Dealer
Yes
Employees Worked With
I did. It meet the service people
Jun 30, 2020 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 27, 2020

Every experience has been very pleasant. After he service I feel like a customer completely satisfied. Julie Escobar in the service dept is the best. More

by BRENZ1016
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Jun 29, 2020 -

Mark Christopher Auto Center responded

It’s great to know that Julie provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 27, 2020

I brought my car here several times but this last visit I was not happy with the person that was helping me he was not very friendly , I prefer Sandra .you’ve moved all the service in one space and there’s w More

by elysewilliams66
Recommend Dealer
No
Employees Worked With
I did not speak to any of these people and I was so unimpressed with the man I forgot his name. Abu or something like that.
Jul 01, 2020 -

Mark Christopher Auto Center responded

Elyse, we appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work toward a resolution together. Thank you for your patience and understanding. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 27, 2020

AVO is great. Kept me updated and was very professional. He is also very on top of my needs and will recommend maintenance as needed More

by KRAJEWSKI8088
Recommend Dealer
Yes
Employees Worked With
AVO Injian
Jun 29, 2020 -

Mark Christopher Auto Center responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 26, 2020

Left car over the weekend to be service on Monday morning. Received a phone call on Monday what was wrong with the car & how much it would cost. Fast service. Everyone courteous & helpful. More

by Rozi
Recommend Dealer
Yes
Employees Worked With
Nobu
Jun 26, 2020 -

Mark Christopher Auto Center responded

Rozi, we appreciate your kind words about our service team. Thank you for choosing Mark Christopher Auto Center for your vehicle needs. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 26, 2020

great eta on point parts services is good on getting parts on time talk to ELI if you need somthing found he'll find the part for you and at a good price More

by parts.redlands
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
ELI from part
Jun 26, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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