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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

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July 01, 2020

In and out of there in 2 hours with no appointment. Great service and took care of me. Went during rush hour and still got out sooner than expected More

by drgonzalez219
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 01, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2020

Everyone was very prfessional, courteous and polite. The only issue I had was that I had to wait 30-40 minutes for my 9am appointment. More

by mikeystriplets
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 30, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback, Mikey! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2020

Usually get far better personalized service at Cadillac dealership. I understand having to reduce staffing and consolidate operations during this pandemic. Appointment for oil change was at 130pm car sat t More

by PERRONHOUSE
Recommend Dealer
No
Employees Worked With
Matt Torres
Jul 06, 2020 -

Mark Christopher Auto Center responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2020

Wonderful experience and very grateful! Thank you Jason Ho. :) My husband and I are very pleased with how Mark Christopher Auto Center operates. Would highly recommend. More

by mulvaneyj
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2020

Great service. Communicative and efficient.Did not have Great service. Communicative and efficient. Did not have to wait long to be helped. Received call promptly when my truck was ready. Everyone was frie More

by CHRISTINA.SALDIVAR
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 30, 2020 -

Mark Christopher Auto Center responded

Christina, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2020

Went in for service, oil change, brakes and transmission service. All done timely and my truck was in and out same day. Jackie was great More

by jw8burke
Recommend Dealer
Yes
Employees Worked With
Jackie and Avo were awesome
Jun 30, 2020 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2020

My wife took my do twenny twenny RTS Silverado to get 1st time oil change and tire rotation in less than one hour in-and-out with an appointment great job service department More

by EDDIE-MUNOZ
Recommend Dealer
Yes
Employees Worked With
Sandra
Jun 30, 2020 -

Mark Christopher Auto Center responded

Eddie, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2020

Good, prompt service. Work was done correctly, and Avo was courteous through everything. My truck runs as good as new now. My wife and I are very satisfied. More

by BLUEROSESR61
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo, Matt Torres
Jun 30, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Avo was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2020

Knowledgeable great communication reliable polite . I really enjoyed my experience . My car has never driven so good . Thank you to all team members .I will definitely return for future Camaro needs . More

by Mr. Lee
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen SanFillippo
Jun 30, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 28, 2020

Very clean establishment, followed all safety guidelines, service was quick and excellent. Team member that helped me explained the entire process and helped my with the wifi so I can do work while I wait f More

by LAKDOGS04
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Jun 29, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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