Mark Christopher Auto Center - Service Center

Julie was very pleasant to work with and she kept me informed. My concerns were dealt with in a timely manner. I will return when needed. informed. My concerns were dealt with in a timely manner. I will return when needed. More

first service call My response to this question "Would you recommend this service center?" more accurately is probably. I brought my 2020 Sonic, purchased 2/13/2020 at M My response to this question "Would you recommend this service center?" more accurately is probably. I brought my 2020 Sonic, purchased 2/13/2020 at Mark Christopher, in for it's first check-up! When I made the appointment I asked about the oil which would be replaced in the vehicle saying I wanted "fully synthetic 5w 30 as the manual called for. The person said the a 0w something blend, I forget the exact designation, would be used. The day of the appointment the advisor told me that Chevrolet recommended "Dexos blend " as the engine oil. and refused to look at the manual I had which clearly stated "full synthetic 5w 30. Finally a second advisor told me the Dexos fully synthetic oil would be used. Can't in all honesty say I'm confident that I know what oil was used. Beyond that, the service call went by without issues. I've owned 3 new Corvettes and always go back to the dealership for service. My neighbor bought their car at MC and rave about you. Hope my experience will be the same More

I showed up with no appointment and Avo Injian has been of a great help. Very nice, helpful and shows that he cares. Highly appreciated. of a great help. Very nice, helpful and shows that he cares. Highly appreciated. More

Nobu was great help but the technician that worked on the problem assured us the problem was fixed. We took truck on our weekend trip and it died again. Very inconvenient to be stuck out of town 3 days after problem assured us the problem was fixed. We took truck on our weekend trip and it died again. Very inconvenient to be stuck out of town 3 days after getting truck back from service with the same exact issue. More

It was pretty fast for for me not having an appointment. Miss the courtesy pick up and drop off though but understand why I can't Miss the courtesy pick up and drop off though but understand why I can't More

Good job on my car Just the warranty is nothing but lies Good job on my car Just the warranty is nothing but lies .. I will be recommending it to everyone not to get it is useless Good job on my car Just the warranty is nothing but lies .. I will be recommending it to everyone not to get it is useless More

I had an appt it still took over an hour to finish my car. They forgot the wheel lock key. I had to ask them for it. they finally found it in a mechanics tool box. luckily I didn’t drive away yet. car. They forgot the wheel lock key. I had to ask them for it. they finally found it in a mechanics tool box. luckily I didn’t drive away yet. More

Avo Injian was a great service representative he helped me out with everything and made me feel comfortable I trust leaving my vehicle with him and will be coming back for services. me out with everything and made me feel comfortable I trust leaving my vehicle with him and will be coming back for services. More

Battery stopped working in my Escalade after a year and a half. Couldn't unlock the door. Called the dealership and was told incorrectly what to do to open the truck. Broke the part opening the door because half. Couldn't unlock the door. Called the dealership and was told incorrectly what to do to open the truck. Broke the part opening the door because of misinformation given by a staff member, then was charged $18 ish for the part. The person on the phone gave me directions for a 2016 Escalade not my years model. Poor customer service and faulty equipment. Not a good combination. More

Had appointment, oil change, tire rotation, break lights out. Rep knew I was waiting for truck, told 3 hours it took 7 hours. Unacceptable! Angry!!!!!!! out. Rep knew I was waiting for truck, told 3 hours it took 7 hours. Unacceptable! Angry!!!!!!! More