Mark Christopher Auto Center - Service Center
Ontario, CA
6,193 Reviews of Mark Christopher Auto Center - Service Center
N/A kept getting the run around. Got my car back in worst condition then when I dropped it off and I still have to take it somewhere else to get it fixed condition then when I dropped it off and I still have to take it somewhere else to get it fixed More
Great place and great service personnel wouldn’t go anywhere else. I always recommend your service and sales department. With the highest praise as possible anywhere else. I always recommend your service and sales department. With the highest praise as possible More
I’m pleased with the repairs done, very dissatisfied because they didn’t wash it, it was filthy with dirt, dust and hand and finger prints all over. Also Low air pressure in tires. because they didn’t wash it, it was filthy with dirt, dust and hand and finger prints all over. Also Low air pressure in tires. More
Frustrating how the service starts and ends at check-in...the lack of urgency was all too evident. I go to get the proper work done I need at Mark Christopher, but always end up wasting twice the check-in...the lack of urgency was all too evident. I go to get the proper work done I need at Mark Christopher, but always end up wasting twice the time as anywhere else. More
I took my vehicle in for an oil change and transmission service when I picked up my car it was filthy it had oil on the paint and on the interior that was very unprofessional your quality control is horrib service when I picked up my car it was filthy it had oil on the paint and on the interior that was very unprofessional your quality control is horrible and this should have never have happened More
Not very happy with service did not replace correct part that was damaged or could have been replaced or did not completely look in to replacing the broken part used to many new parts that was not needed that was damaged or could have been replaced or did not completely look in to replacing the broken part used to many new parts that was not needed More
Review of service received on 6/20/20 The auto purchased on 6/18/20 was taken to the service department because it was discovered standing water in the rear tail light. The salesman was n The auto purchased on 6/18/20 was taken to the service department because it was discovered standing water in the rear tail light. The salesman was notified and requested that I contact the service department. My appointment was on 6/29/20 with Jackie Klosky who informed me that there was a recall item to be taken care of. I was told that the necessary parts to replace the rear tail light was ordered and expected to be received the next day. She would call me as soon as the part was received. To date I have not been notified of the parts ordered. I called and left a message for Jackie last week regarding the status. To date still no reply. More
Probably one of the most nicest courteous and efficient dealerships I’ve ever been to it’s just beautiful service was excellent, I was in and out in no time at all and it was very pleasant dealerships I’ve ever been to it’s just beautiful service was excellent, I was in and out in no time at all and it was very pleasant More
Service experiency Always good, honest and with smile, from the manager to the techs is a pleasure to go into mark christopher, specially the service writer, thank you Always good, honest and with smile, from the manager to the techs is a pleasure to go into mark christopher, specially the service writer, thank you More