Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,016 Reviews
Call Service Center (909) 906-6156

6,016 Reviews of Mark Christopher Auto Center - Service Center

Sort by
January 21, 2024

Dealership does not give appointment customers priority over non appointment customers need to change this policy More

by 211pc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Mark Christopher Auto Center responded

I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so I can discuss this with you further. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 20, 2024

Always great customer service, they follow through with their expected time frame of service, and they even washed my car for me! More

by califgurl1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I am so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 20, 2024

5 stars! !!! Excellent customer service and the service department is amazing. Not only is the staff friendly but also provide a quick turn around on services More

by SHARLENEMOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Mark Christopher Auto Center responded

I really appreciate the kind recommendation, Sharlene. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 19, 2024

Very nice personal good team work Cesar Luis and Erick we purchased 2 trucks and they help us More

by petraD0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis,Erick,Cesar
Report | Print
Jan 22, 2024 -

Mark Christopher Auto Center responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 19, 2024

Quick to repair and very helpful when busy towards end of the year. Highly recommend More

by Jeffpappas12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Mark Christopher Auto Center responded

We cannot thank you enough for this glowing review of our service center, Jeff! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Feel free to reach out if there is anything we can do to improve our services and make your visit five-star worthy. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 18, 2024

Oil change was suppose to include tire rotation and pressure check. Tires were not set to proper pressure. More

by Ch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Mark Christopher Auto Center responded

I appreciate you taking the time to share your experience with our service department. Here at Mark Christopher Auto Center, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 18, 2024

Way too expensive for work done. My Service consultant, Avo Injian, was very professional and kept me informed on progress over the five days of work. Who is Jeff Rizzi? Never met hi More

by BOBRELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian-5 stars
Report | Print
Jan 19, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 16, 2024

Friendly staff that is not pushy. Shout out to razi who was super helpful and never once made us feel uncomfortable. He was awesome. More

by zhalsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 15, 2024

Very easy to deal with. Great customer service. Would definitely recommend going to this Chevy dealer More

by brittney_rowe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Mark Christopher Auto Center responded

Brittney, thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 15, 2024

Great experience with Armando, J. C and Greg. I felt very supported and heard. I was able to drop off and pick up my vehicle in a timely manner. More

by Rinlynn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
...
43
44
45
...
602