Mark Christopher Auto Center - Service Center
Ontario, CA
6,193 Reviews of Mark Christopher Auto Center - Service Center
The service team did good job, they tried to fix my radio, but the issue is still there. radio, but the issue is still there. More
I want to thank the Service Manager Dino Picanzo, the Service Director Jeff Rizzi, and the Service Advisor Chelsea Jose. My daughter inherited a 2014 Buick Encore from her much loved grandma. This c Service Director Jeff Rizzi, and the Service Advisor Chelsea Jose. My daughter inherited a 2014 Buick Encore from her much loved grandma. This car is very valued by my daughter, but it had a tricky problem. I wasn't sure if Mark Christopher could fix it, but they were steadfast in resolving this issue. Needless to say, we were very appreciative! Everyone involved was so giving and generous with their time and their support. My main communication was with Chelsea. She was very professional, but yet compassionate as well. Thank you Dino, Jeff, and Chelsie. We are grateful to you all! More
Good service and attentive personnel. Treat you with respect appt easy to set up on line Treat you with respect appt easy to set up on line More
Overall excellent service with the service staff and the vehicle was done within 1 day when told 2-3 days. Waited 15 minutes for them to bring the vehicle around after completing paperwork at Cashier was a vehicle was done within 1 day when told 2-3 days. Waited 15 minutes for them to bring the vehicle around after completing paperwork at Cashier was a long time and was disappointed they didn't do a wash. More
We had a sidewall flat while on Vacation in Hermosa beach area. Went to six tire shops within the Hermosa Beach area and couldn't find a tire shop to repair it. After roadside service changes the tire ti my area. Went to six tire shops within the Hermosa Beach area and couldn't find a tire shop to repair it. After roadside service changes the tire ti my spare donut, I drove back to the Ontario area. On Thursday morning (06-26-24) I went to Mark Christopher Auto Center at 9am,and received excellent service in a timely manner. We were able to drive back to Texas Friday morning. The service writer was GREAT and checked to make sure they had the tire at the location before he accepted my car to replace the tire. They replaced the tire without an appointment, took care of the replacement insurance claim and handled the paperwork within three hours and they were very busy. More
I highly recommend Mark Christopher Auto Center. They make sure you are totally satisfied with your purchase. They are a dealer you can trust. They make sure you are totally satisfied with your purchase. They are a dealer you can trust. More
Great Customer Service and Support. Very knowledgeable and willing to take the time to help out until you get what your looking for. Very knowledgeable and willing to take the time to help out until you get what your looking for. More