Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,016 Reviews

6,016 Reviews of Mark Christopher Auto Center - Service Center

Sort by
February 04, 2024

Quickly/efficient always professional , very happy with service on both my cars.Been that way for awhile More

by GOOSEAND25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Olson
Feb 06, 2024 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2024

Jeff Rizzi and his team always provide exemplary service and are always polite and professional. I am always recommending Mark Christopher because of the service I receive. More

by JCMARTINEZ507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Mark Christopher Auto Center responded

I really appreciate the kind recommendation, JC. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 03, 2024

Nobu Domon has been my Service Advisor since 2014. He has ALWAYS given me OUTSTANDING service. He IS the reason I travel a distance to have my service performed at Mark Christopher, even during the pa More

by Take 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Feb 05, 2024 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 03, 2024

I had yet another great experience here! Always great customer service, they are very thorough and explain everything to me. They also had me in and out within 2 hours which I really appreci More

by califgurl1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2024

We are pleased with our purchase. My boyfriend and I were looking to buy a truck and we were approached by salesman Luis. He was very kind and made us feel at ease. Buying a vehicle a More

by lyfe_lover
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Feb 05, 2024 -

Mark Christopher Auto Center responded

Thank you for the feedback! I am happy to hear about your positive experience at Mark Christopher Auto Center, and I am grateful you chose us for your automotive needs. I look forward to working with you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 02, 2024

I am very pleased with the service I received. They were very helpful and courteous. My car needed a new valve and an oil change and it was done the next day. More

by banditboy930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Mark Christopher Auto Center. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2024

Avo Is my service rep here at the dealership, I highly recommend seeing him very thorough And does great in following up don’t hesitate to give them a call for your service needs More

by fakhouri00
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Mark Christopher Auto Center team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 01, 2024

Did service Had check engine light problem. Found out it needed a catalytic converter. Found out it was covered under warranty. Great job. More

by JESSE.BERMUDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lopez
Feb 02, 2024 -

Mark Christopher Auto Center responded

I truly appreciate you taking the time to write about your experience at our service department, Jesse. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 01, 2024

This is a great dealership, any time I bring my truck in for service I know they will take great care of it. More

by Ara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo and Travis from service. And Eddie in parts is great also.
Feb 02, 2024 -

Mark Christopher Auto Center responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Ara. Please don't hesitate to call if we can help with anything at all. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 01, 2024

Nobu at Cadillac Service is the best! He is easy to work with , accommodating and very responsive. More

by janellecronan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
Feb 02, 2024 -

Mark Christopher Auto Center responded

Janelle, we are truly grateful for this awesome review! I am thrilled that Nobu was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
42
...