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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews
Call Service Center (909) 906-6156

6,193 Reviews of Mark Christopher Auto Center - Service Center

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July 17, 2024

This dealership is awesome Nobu and Jeff R always take good care of me. The owners are the best also More

by LGFUNCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : nobu
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Jul 18, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for taking the time to leave such a positive review! We're thrilled to hear that Nobu, Jeff, and the owners have taken such good care of you. We truly appreciate your kind words and look forward to assisting you again in the future. Don't hesitate to share your experience with others! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2024

Service representative was very professional and courteous. She be the poster girl for customer service. More

by JJGETSMONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words and for leaving us a 5-star review. I'm thrilled to hear that our service representative provided you with a professional and courteous experience. At Mark Christopher Auto Center, I strive for excellence in customer service, and it’s wonderful to know we met your expectations. I look forward to assisting you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2024

the service repair was good. all my questions were answered and the guy who helped me was nice but did not inform me that the pay system was down and the girl in the front where More

by L.SALDIVAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback with us. We appreciate your kind words about the service repair and our helpful team member. I'm disappointed to hear about the issue with the payment system and your encounter with the cashier. Your feedback is valuable, and we'll address these concerns internally. If you have any further questions or would like to discuss your experience in more detail, please feel free to reach out to me directly. We hope to have the opportunity to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2024

Great experience, very accommodating and knowledgeable staff, will come again in the near future. My car runs great. More

by sad49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for the 5-star review! I'm delighted to hear about your great experience with our accommodating and knowledgeable staff. I look forward to welcoming you back in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2024

Always my first go to place to keep my beautiful Buick running as it should. . More

by suzanne7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nabu
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Jul 17, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center to maintain your beautiful Buick! I appreciate your loyalty and trust in our services. See you next time for more top-notch care for your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2024

Great job and communication was on point. Truck runs great and will bringing it back for future maintenance More

by vandereykb.cintas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie (service)
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Jul 17, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your truck needs! I'm thrilled to hear that your truck is running great and that you were satisfied with our communication. I look forward to providing you with excellent maintenance services in the future. See you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2024

Had 1039 appt for regular maintenance asked them to check infotainment ctr bc of freezing said they would call/txt 1530 came around I had to call was told to pick car up at 1630 bc closed at 1700 got there a More

by Tdini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, I appreciate your feedback. Your comments will be shared with our team to address these issues. If you have any further concerns or would like to discuss this matter, please feel free to reach out to me directly. Thank you for choosing Mark Christopher Auto Center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2024

great great great great great great great great great great great great great great great More

by PAUL@BHISI.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chlesea Jose
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Jul 15, 2024 -

Mark Christopher Auto Center responded

Thank you so much for the fantastic 5-star review! I truly appreciate your kind words and I am thrilled to hear about your experience with Mark Christopher Auto Center. I look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2024

This Mercedes its one of the best, fast service and people really friendly thank you More

by zulmaberumen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center! I appreciate you taking the time to share your experience with us. I look forward to serving you again in the future. Drive safely! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2024

Jackie in the Service dept has been the biggest help for me to bring my 2 vehicles in for service. I've been coming to this dealership for years because of her assistance for my needs. More

by brendafin1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Kloster
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Jul 11, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your positive experience with us, Brenda! We're delighted to hear that Jackie from the Service Department has been a great help to you with servicing your vehicles. At Mark Christopher Auto Center, providing exceptional customer service is our priority, and we appreciate your loyalty throughout the years. We look forward to assisting you with your vehicle needs again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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