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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,203 Reviews

6,203 Reviews of Mark Christopher Auto Center - Service Center

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April 13, 2025

Chelsea provides the information with clear explanations. She keeps you informed and up to date with the servicing. Excellent facilities. More

by Corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Mark Christopher Auto Center responded

Thank you, Corey, for your amazing feedback! We're thrilled to hear that you found the information clear and appreciate our efforts in keeping you informed about the servicing. At Mark Christopher Auto Center, we strive to provide excellent facilities and service to our customers. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 12, 2025

My experience was amazing. Got registered when I arrived, car checked in, and got a rental car fairly quick, and updated about my car repairs progress and check in was smooth t More

by peterabdelmesseh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Mark Christopher Auto Center responded

Thank you, Peter! We are glad that your experience at Mark Christopher Auto Center was amazing. It's great to know that our registration process, rental car service, and updates on your car repairs met your expectations. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 12, 2025

The timeliness and communication was great from the advisor and my car was completed ahead of schedule. More

by SHACHIA
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Mark Christopher Auto Center responded

Thank you for your review! It's great to hear that you experienced timeliness and communication from our advisor and that your car was completed ahead of schedule. We always strive to provide excellent service at Mark Christopher Auto Center. We look forward to seeing you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 10, 2025

Service was good but not what I would expect from a luxury brand. Service consultant was good and the work was completed in a timely manner. No loaner car as you would get with other luxury brands. More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback, Matthew. We appreciate your insights regarding your recent experience at Mark Christopher Auto Center. We're glad to hear that our service consultant met your expectations and that the work was completed promptly. We understand the importance of a loaner car and will take your comments into consideration. We hope to see you again for your future service needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2025

Got fast service and the service people were very professional and friendly. Got an oil change More

by diamur785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! We're thrilled to hear that you received fast service and found our team at Mark Christopher Auto Center to be professional and friendly during your oil change. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2025

Chelsea let me know exactly what was wrong with the vehicle and she handled it awesomely with the things that needed to be done to it vehicle More

by JCELECTRICSERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
3.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your experience with Mark Christopher Auto Center. We appreciate your positive feedback and are glad to hear that Chelsea provided excellent service by clearly explaining the details regarding your vehicle. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2025

You cant miss at mark chris. The service is great. Trustworthy and reliable. I would not go anywhere else. More

by JJWINANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo
Apr 08, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that you found the service at Mark Christopher Auto Center to be great, trustworthy, and reliable. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 07, 2025

I want to express my sincere gratitude to Avo Injian for taking care of me! I had a horrible experience with another dealership and their service department. I took my truck to Mark Christopher Auto Center More

by MHINOJOSA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with Avo at Mark Christopher Auto Center. It’s great to know that he was able to turn your situation around and provide you with the excellent service we strive for. We truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 07, 2025

The service department is one of the best I have experienced. The advisors are friendly, professional, and kept me informed the entire process. They provide detailed explanations of repair recommend More

by jcameli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your fantastic review! We truly appreciate your kind words about our service department and our advisor, Avo. It's great to hear that you felt informed and confident throughout your experience at Mark Christopher Auto Center. We pride ourselves on providing transparent and high-quality service, and it's rewarding to know we met your expectations. We look forward to serving you again and appreciate you recommending us to your friends and family! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 07, 2025

SERVICE WAS FAST AND QUICK GOOD JOB FROM SERVICE TO LUBE DEPARTMENT AND PARTS DEPARTMENT More

by JKLOSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you had a fast and efficient experience with our service, lube, and parts departments at Mark Christopher Auto Center. Your appreciation means a lot to us. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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