Mark Christopher Auto Center - Service Center
Ontario, CA
6,015 Reviews of Mark Christopher Auto Center - Service Center
Had a great experience at Mark Christopher Auto Center. Nick was personable & everything went pretty smooth. I would recommend this dealership to my family & friends. Nick was personable & everything went pretty smooth. I would recommend this dealership to my family & friends. More
Jerry was very helpful. He answer all my questions, and helped me find the truck I was looking. Excellent customer service. He answer all my questions, and helped me find the truck I was looking. Excellent customer service. More
I recently had an issue with my service, but they did everything in their power to make it right. everything in their power to make it right. More
This dealership is efficient and gives great service. The work done was done timely and I was able to get back in my car quickly. The work done was done timely and I was able to get back in my car quickly. More
I continue to experience poor service with the service department. I have not been satisfied with my vehicle purchase and the excessive visits to the service department. Since 2019 I’ve experienced a lac department. I have not been satisfied with my vehicle purchase and the excessive visits to the service department. Since 2019 I’ve experienced a lack of customer service. I had to follow up with Dario to find the status of my vehicle. I feel like updates are important and they should have easily text or called with any kind of update. I was told my vehicle was ready and after picking up my vehicle I had to take it back for a repair that was not completed. I was given a loaner vehicle and dropping it off a gentleman sitting at his desk on his phone ignored me and when I mentioned I was returning the vehicle he had me wait till the loaner return woman returned to her desk. No consideration for my time or willing to help when he wasn’t doing anything. It’s very unfortunate for Mark Christopher Auto to allow their team to give such poor service. More
I took my Tahoe Thursday and they started working on it Monday and they didn’t let me know if they did work on it until I call like 4 times. Really bad service and this was my second time taking it to fix Monday and they didn’t let me know if they did work on it until I call like 4 times. Really bad service and this was my second time taking it to fix it for the same problem. More
It was a great experience. I really appreciate Johnny Mendoza helping me through out the process! I really appreciate Johnny Mendoza helping me through out the process! More
Bobbi was great while helping us out. He listened to everything we were asking and made us feel comfortable while we shopped. He listened to everything we were asking and made us feel comfortable while we shopped. More
Avo Injian was the service tech who handled my service needs on two of my vehicle. Excellent communication during the entire process. He continually gave me updates as to the progress of the repairs. He w needs on two of my vehicle. Excellent communication during the entire process. He continually gave me updates as to the progress of the repairs. He was, by far, the best service writer I have dealt with at Mark Christopher. More