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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,016 Reviews

6,015 Reviews of Mark Christopher Auto Center - Service Center

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March 06, 2024

Had a great experience at Mark Christopher Auto Center. Nick was personable & everything went pretty smooth. I would recommend this dealership to my family & friends. More

by lunagsr
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Mark Christopher Auto Center responded

I am pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 05, 2024

Jerry was very helpful. He answer all my questions, and helped me find the truck I was looking. Excellent customer service. More

by gmslsandoval
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Jerry helped you find the truck you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 05, 2024

I recently had an issue with my service, but they did everything in their power to make it right. More

by califgurl1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar
Mar 07, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 02, 2024

AVO is the best! Explains everything clearly and provides up to date information regarding my vehicle. More

by KRAJEWSKI8088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AVO Injian
Mar 05, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 02, 2024

This dealership is efficient and gives great service. The work done was done timely and I was able to get back in my car quickly. More

by MYANNAMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 02, 2024

I continue to experience poor service with the service department. I have not been satisfied with my vehicle purchase and the excessive visits to the service department. Since 2019 I’ve experienced a lac More

by 6Doreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dario Gomez & Dino Picanzo
Mar 04, 2024 -

Mark Christopher Auto Center responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 01, 2024

I took my Tahoe Thursday and they started working on it Monday and they didn’t let me know if they did work on it until I call like 4 times. Really bad service and this was my second time taking it to fix More

by san7886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Hess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar
Mar 01, 2024 -

Mark Christopher Auto Center responded

I appreciate your feedback and I am concerned about your recent service experience. Please reach out to me so we can discuss your experience in more detail. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 01, 2024

It was a great experience. I really appreciate Johnny Mendoza helping me through out the process! More

by cspartanrun10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Mark Christopher Auto Center! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 29, 2024

Bobbi was great while helping us out. He listened to everything we were asking and made us feel comfortable while we shopped. More

by JAMES.BEKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobbi
Mar 01, 2024 -

Mark Christopher Auto Center responded

James, I sincerely thank you for going out of your way to write this review about Mark Christopher Auto Center. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new ride. If you have any further needs, please come back to see us. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 26, 2024

Avo Injian was the service tech who handled my service needs on two of my vehicle. Excellent communication during the entire process. He continually gave me updates as to the progress of the repairs. He w More

by BRAD85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Feb 28, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! I am proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that we can assist you with! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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