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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

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August 22, 2024

Chelsea Jose was outstanding! Very attentive and prompt. Excellent service, great communication, pleasant to work with More

by AGUAWOMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
Aug 23, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about our service at Mark Christopher Auto Center. It’s great to hear that you found us attentive and communicative. I look forward to assisting you again and hope you share your positive experience with others! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 18, 2024

Very satisfied with the service provided by the Service Advisor, Chelsea. Chelsea was very helpful and attentive to the issues I was experiencing with my 2024 Lyriq. Chelsea also kept me updated throughout More

by SCMORENO35
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea (Service Dept)
Aug 20, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you were very satisfied with the service provided by Chelsea regarding your 2024 Lyriq. Keeping our customers informed and addressing their concerns is very important to us at Mark Christopher Auto Center. We appreciate your feedback and hope to see you again for any future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 16, 2024

Chelsea is wonderful! Great communication and overall helpful to customer needs being met. Timely and courteous as well More

by E&D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Aug 16, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about our communication and helpfulness at Mark Christopher Auto Center. It’s great to hear that our team met your needs in a timely and courteous manner. I look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 16, 2024

Great service! The dealership even had time to wash my car. Thank you so much. More

by LUVSHOES57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center and appreciated the car wash service. I look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 16, 2024

They always take good care of us customers. I will be back at the next service. Thank you More

by ringer922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fletes
Aug 16, 2024 -

Mark Christopher Auto Center responded

Thank you for your positive feedback! I'm thrilled to hear that you feel well taken care of at Mark Christopher Auto Center. I look forward to seeing you again at your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 14, 2024

I had a good experience, very helpfull staff. Very good service overall and on time. More

by P.JAIROT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Mark Christopher Auto Center responded

Thank you for your positive feedback! I'm thrilled to hear that you had a good experience with our helpful staff and that the service was timely. I appreciate your kind words and look forward to seeing you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 12, 2024

I thought that overall the service was okay. There was an issue with a defective part, so we will see if my final review will be as good. I am scheduled ti return when parts arrive. More

by jumbojack1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked primarily with Jackie
Aug 13, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you sharing your experience with Mark Christopher Auto Center. I understand that a defective part can be frustrating, and I am committed to resolving this issue for you. I look forward to seeing you when the parts arrive and ensuring your satisfaction. Please don't hesitate to reach out if you have any further questions or concerns in the meantime. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 10, 2024

As usual, bringing my Cadillac in for needed service is an experience that I know will end with mutual respect. Me because my car will be in A-1 condition; them because they know that I will chose them to More

by GLMOORE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your continued trust in Mark Christopher Auto Center for your Cadillac's service. It’s great to hear that you consistently have a positive experience with us! We look forward to seeing you again for your next service. Safe travels! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 09, 2024

Chelsea in service at the Ontario, Mark christopher has been a complete joy to work with she communicative and quickly response to any questions I may have she’s taking care of everything I’ve needed. I’ve More

by AIDASIERRA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea ( Ontario, Ca) service dept
Aug 09, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experiences with our service team at Mark Christopher Auto Center. It's great to know Chelsea has been helpful and communicative throughout your visits, especially with your new Cadillac! I look forward to seeing you again soon and appreciate you choosing to continue working with us. Enjoy your day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 06, 2024

Always on point with all service questions. Everyone goes out of their way to attend us as quickly and efficiently as possible More

by NMFENTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier in service and Chris is rental car
Aug 06, 2024 -

NMFENTER1 responded

Always on point with all service questions. Everyone goes out of their way to attend to our needs.

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