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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

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May 03, 2021

Disappointed with the communication with Avo, if I didn’t reach out to him there was no update. He also kept me on the hook on a loaner while my truck was in service for 7 days. More

by salortizjr1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Avo
May 05, 2021 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 03, 2021

It was the worst device I ever had. I received better service from Walmart. I was forgotten in line. Paper work was lost. I was promised VIP service for the mishap and still was lied to. The oil change More

by feliciacrawford35
Recommend Dealer
No
Employees Worked With
None of the above can’t send without ?
May 05, 2021 -

Mark Christopher Auto Center responded

Our team has acknowledged this review.

May 02, 2021

The service was good the customer service was good I would definitely go back and get my service done over there and also get my oil changed More

by Abood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
May 03, 2021 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2021

I only take my cars to this dealer for service. Friendly and good service. Car is always well taken care of. I appreciate this staff. More

by TerriV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Mark Christopher Auto Center responded

Hi Terri and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2021

Was amazing easy and fast. Went in knowing what i wanted and Gilbert helped make it happen. Everyone was really nice and friendly. Thank you again. More

by BLYNNE55.BS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Gonzalez
May 03, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2021

Although much better service and communication than last, disappointed that part of the reason I brought my truck in for service was not resolved due to same error. I'm appreciative that a rental was provide More

by dstrongjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Fletes
May 03, 2021 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2021

Completely over pack service department and lie extensively about when your vehicle will be done with a simple oil change and tire rotation. On top of that they decide to hold some sales rally for More

by CHRIS@SILICAPRODUCTS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Some guy who’s last name started with an I
May 03, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 01, 2021

Great customer service. This dealer is willing to go the extra mile. Very appreciated. Truly dedicated to their customer. Transparent in their prices and competitive. More

by Agent_mikeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
May 01, 2021 -

Agent_mikeg responded

Great dealership. I highly recommended to all.

May 03, 2021 -

Mark Christopher Auto Center responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 01, 2021

Service writer got us out of there in time thanks to Juan Stop sending the surveys I don’t need them to say no more stop any the More

by ERNIEPHOTO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
May 03, 2021 -

Mark Christopher Auto Center responded

Ernie, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 01, 2021

My rep Nobu Domon is always nice and helpful and the dealership has great service for my new vehicle. All and all great service Thanks More

by LARISHAEWHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobody Domon, Gerald Waters
May 03, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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