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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

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May 08, 2021

Everyone at the dealership is always so helpful and very professional. Service times are very efficient overall and the process is very easy end to end. More

by JUSTKS2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
May 10, 2021 -

Mark Christopher Auto Center responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2021

The advisor said he’d call me before end of day with paint quote and status. That didn’t happen still waiting. No concern 4 customer More

by VIKTORIAZAPATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Mark Christopher Auto Center responded

Viktoria, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2021

We bought our 2019 escalade from you. Go expirence we also take our fleet vehicles to you for service and deal with Mr. Nubo. He is honest and feel we can trust his judgment when it comes to repairs and More

by Gino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Nobu
May 07, 2021 -

Mark Christopher Auto Center responded

Thank you for the positive review, Gino and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2021

Ray and the Staff are very friendly. Ray goes above and beyond for his clients. The dealership is very clean and organized. Im Very happy !! More

by Vzebra21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAY
May 10, 2021 -

Mark Christopher Auto Center responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2021

I had an appointment at seven. My vehicle didn’t Get taken in till around eight. Then waited almost 2 hours for service. I believe a little too long. More

by Maggie
Recommend Dealer
No
Employees Worked With
Not sure
May 10, 2021 -

Mark Christopher Auto Center responded

Maggie, thank you for sharing your experience with us. Here at Mark Christopher Auto Center, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2021

Julie was helpful and friendly. She greeted us with a smile and kept us informed on when the car would be ready. Picking the car up was easy without issue More

by laura.french
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
May 10, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2021

They gave us great service and the job was done a day before. Mr. Gomez was also very helpful and personable. Would come back again. More

by Rog310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
May 07, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2021

It took a long time to get parts . I wasn’t kept up on progress. Car was was broken so my car wasn’t washed. More

by Kklock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
May 07, 2021 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2021

I had to return the vehicle later that day because the air conditioner when on was making a propeller sound. Also I need windshield blades, after approx 10min waiting, the rep returned letting me know the More

by MCRAVEN1385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu - In the Service Dept.
May 07, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2021

Great service. The service advisor Avo went above and beyond to help me. They they quickly fixed everything and got me out on the road. More

by jefftringham
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Avo Indijan
May 07, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Jeff! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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