Mark Christopher Auto Center - Service Center
Ontario, CA
6,193 Reviews of Mark Christopher Auto Center - Service Center
Awsome service from start to finish the service writer was kind and professional and the wait time was short I was greeted with a smile awesome service was kind and professional and the wait time was short I was greeted with a smile awesome service More
The lady that was helping me was full of xxxx she was not trying to understand she did xxxx her way so I would never go back to this dealership sucks trying to understand she did xxxx her way so I would never go back to this dealership sucks More
I had to wait 45 minutes in line before being approached by anyone in the service department. The car behind me was helped and had their paperwork before I was approached. After paying and the cashier calle by anyone in the service department. The car behind me was helped and had their paperwork before I was approached. After paying and the cashier called the back to get my truck, I had to wait 20 minutes for my truck to brought forward. This was after I went back to cashier and had her radio the back again. The entire time the truck was sitting parked and ready. I would give no stars as rating if it was possible. More
Not happy at al! I had a 9am appointment for a lap belt recall. Called previous day for approximate time of completion and was informed 3-3 1/2 hour to complete job. Told same day of service. I decided i c recall. Called previous day for approximate time of completion and was informed 3-3 1/2 hour to complete job. Told same day of service. I decided i could wait for the car instead of dropping off and picking up another day. 4 1/2 hours later i asked for an update. I was told they had just began work on my car. (1:30pm) What was the purpose of making a 9 am appointment? It obviously means nothing if they are constantly putting other jobs ahead of pre scheduled work. I told them i could not wait much longer as i am law enforcement and had a 16 hour shift ahead. They told me they would check with the mechanic for a completion time. The job was finished 1 hour later! It would have been much appreciated if they had been honest and told me they had over booked work or had run into problems as i would have dropped the vehicle off and returned home. I had a rough shift that night due to little rest. More
Great service from your team, they were able to take care of my battery issue I was having on my Chevy Silverado. Thank you your staff of my battery issue I was having on my Chevy Silverado. Thank you your staff More
Great service , very friendly and understanding people.... Ray Peters my main contact and go to person, has always helped me out and in a timely manner..... excellent tram people.... Ray Peters my main contact and go to person, has always helped me out and in a timely manner..... excellent tram More
Quick great service, always a pleasure to see how quick professional and quality service is , need to see more cars in lot though, where they at? professional and quality service is , need to see more cars in lot though, where they at? More
Brought my GMC YUKON in last week to have the regular service. My service advisor was Sandra. She was very helpful and professional. She kept me up to date on the service being done to my Yukon. service. My service advisor was Sandra. She was very helpful and professional. She kept me up to date on the service being done to my Yukon. She also helped me with my key fob remotes which were acting up. Thank you Sandra! More
Dario always takes great care of my car. I trust that I’m in good hands with him as he’s always up front especially when I have concerns about charges. The manager is fantastic as well. Thank you for such gr in good hands with him as he’s always up front especially when I have concerns about charges. The manager is fantastic as well. Thank you for such great customer service. More
I have to take time off work to get an oil change... and i didn’t even get a free car wash... Other than that.. service was good.. i didn’t even get a free car wash... Other than that.. service was good.. More