Mark Christopher Auto Center - Service Center

Everyone was very helpful. They were fast and efficient. We were given a nice loaner to finish our vacation. When our car was ready it was delivered to our house. Very nice!! We were given a nice loaner to finish our vacation. When our car was ready it was delivered to our house. Very nice!! More

The dealership stays clean I like the restrooms the way they keep that clean the waiting area that’s clean the service is good the parts department is very knowledgeable and clean as well as you can tail I they keep that clean the waiting area that’s clean the service is good the parts department is very knowledgeable and clean as well as you can tail I believe and cleanliness More

Had my air compressor go out after previous air conditioner leaks. Matt service manager and Juan were instrumental and went above and beyond to help mitigate my concerns. I appreciate all their eff conditioner leaks. Matt service manager and Juan were instrumental and went above and beyond to help mitigate my concerns. I appreciate all their efforts More

They were able to approve me with 4 days of car rental as well as take care of all my car issues in a timely manner. Thank you! well as take care of all my car issues in a timely manner. Thank you! More

Juan was very helpful . Another lady there service advisor didn't catch her name was very helpful and kind . Got my info and check me in because juan was a little tight up advisor didn't catch her name was very helpful and kind . Got my info and check me in because juan was a little tight up More

If it’s time to have your automobile serviced, it’s nice If it’s time to have your automobile serviced, it’s nice to deal with someone that makes the experience pleasant. My Cadillac Service Advisor Nobu If it’s time to have your automobile serviced, it’s nice to deal with someone that makes the experience pleasant. My Cadillac Service Advisor Nobu Domon is excellent! He’s knowledgeable, customer-focused and always courteous. More

I took my car in (by tow truck) on Monday morning due to it losing power on Saturday. It turned out to be a minor problem and they called me in a couple of hours to let me know it was fixed. I was so reliev it losing power on Saturday. It turned out to be a minor problem and they called me in a couple of hours to let me know it was fixed. I was so relieved! This is my first brand new car and I didn’t expect to have a problem with it after only 3600 miles. More

Nobu did a great job getting my car serviced right away. Only thing I wished was different is being able to retrieve my service history from Las Vegas to avoid the back and forth between dealerships. A com Only thing I wished was different is being able to retrieve my service history from Las Vegas to avoid the back and forth between dealerships. A complimentary car wash would have been nice. I always get one in Vegas any time I pay for a service . More

I love this dealership especially the service department. My service provider is Ray Peters he's not just a service provider it takes a few minutes to get to know the customer and I do like that. By the ti My service provider is Ray Peters he's not just a service provider it takes a few minutes to get to know the customer and I do like that. By the time I walked had breakfast in a cup of coffee I walked back to the dealership and my vehicle was ready. More

I purchased a Silverado truck on May 5. The experience was not a good one. On May 10 I returned our Silverado truck to the service center to get a clear coating put on it. I was hoping that the experience was not a good one. On May 10 I returned our Silverado truck to the service center to get a clear coating put on it. I was hoping that the experience would be better than that of purchasing the vehicle. We drop the car off on Sunday night and we got a call on Monday that said the coding would be finished around 2 o’clock and we would get a call. By 4 o’clock we had not received a phone call and my son called the service department and he was told the truck had been done since 2 o’clock and now we had to get down there by 5 PM or we would have to wait till the next day. Across the board this dealership seems to have a problem with communication. More