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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

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August 27, 2024

Dealer lost my wheel locks had to have the wheel locks replaced and the did not want to repair my tire stating the tire was unrepairable. I had to take my car down the street to another shop to get repai More

by cmarchain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We understand your frustration regarding the wheel locks and the tire situation. It's our goal at Mark Christopher Auto Center to provide quality service and transparency, and we appreciate your feedback. If you have any further concerns or would like to discuss this matter, please feel free to reach out to us directly. We value your input and hope to have the opportunity to improve your experience in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 25, 2024

Avo is the best service advisor there is! !! He always cares about us as customers. More

by CONNECT2KIMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo - service advisor
Aug 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that Avo provided you with exceptional service. At Mark Christopher Auto Center, we strive to ensure all our customers feel valued. I appreciate your feedback and look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 25, 2024

Was very well taken care of, Avo went above and beyond assisting with my Suburban service. Communication/rental/fast repairs all top notch. Extended warranty was well worth it. Thank you again Avo and tea More

by JACOBSCHLIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo like avocado
Aug 27, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that Avo and our team at Mark Christopher Auto Center provided you with top-notch service for your Suburban. Your satisfaction and smiles are what we strive for. We appreciate your trust in our services and look forward to assisting you again in the future! Safe travels! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 25, 2024

Service was good service advisor got me in and out always kept me updated with my vehicle More

by ANTHONYGUZMAN1592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Aug 27, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Mark Christopher Auto Center and that our service advisor kept you informed throughout the process. We appreciate you taking the time to share your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 25, 2024

My sales representative was knowledgeable respectful and gave me a great deal. My finance person was knowledgeable kind and courteous absolutely love the deal they gave me thank you Mark Christopher. More

by richardsandoval712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Richard! I'm thrilled to hear that you had a positive experience with our knowledgeable and respectful team at Mark Christopher Auto Center. It’s great to know that you love the deal you received! I appreciate your kind words and look forward to assisting you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 25, 2024

Great service department! Friendly, knowledgeable, and honest. Fair prices, they always get me and when needed, even if it is last minute. More

by THEBM13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo
Aug 27, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our service department at Mark Christopher Auto Center. Our team strives to provide friendly, knowledgeable, and honest service, so it's wonderful to know we met your expectations. We look forward to assisting you again, even for last-minute needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 25, 2024

The personnel at MC are very courteous and helpful . The service dept is very good ! More

by LTRIBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you found our personnel at Mark Christopher Auto Center to be courteous and helpful, and that you were pleased with our service department. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 24, 2024

Promised me tire and wheel package protected aftermarket rims the people I tried to make a claim with said it doesn’t I called texted and emailed mark christopher and nothing they guy supposedly made a clai More

by elmeza666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not on here some Asian guy I think it’s jason
Aug 26, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. Please reach out to me directly at Mark Christopher Auto Center so I can address your concerns regarding the warranty and ensure that we address this situation promptly. I appreciate your feedback and look forward to resolving this matter for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Aug 27, 2024 -

elmeza666 responded

I texted.

August 23, 2024

Arrived shortly before my appointment time of 9 a. m. oil change complete and out the door at 9:25 More

by BVEWING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave a review! We're thrilled to hear that your oil change was completed efficiently at Mark Christopher Auto Center. We strive to provide timely service for all our customers. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 23, 2024

Had an issue with a tire and like always they took care of the situation. Always have Great service here at the dealership. Thank you More

by ringer922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fletes
Aug 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We truly appreciate your loyalty to Mark Christopher Auto Center and are thrilled to hear that we were able to take care of your tire issue. Our team is dedicated to providing great service, and we look forward to assisting you again in the future. Thank you for choosing us! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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