Mark Christopher Auto Center - Service Center
Ontario, CA
6,193 Reviews of Mark Christopher Auto Center - Service Center
The repair was fine, but the communication was poor, in both the scope of the problem and the resolution. We were promised two new keys, got none. We were never told that the air bag would not work after both the scope of the problem and the resolution. We were promised two new keys, got none. We were never told that the air bag would not work after the repair, the light is on, so I assume it does not work. More
Customer Service was excellent. Took more than 2 days to find the issue on my Tahoe. Was a little overpriced to fix a car here, so had to find another option. find the issue on my Tahoe. Was a little overpriced to fix a car here, so had to find another option. More
Eric was very helpful and honest. Greatly Appreciate his help!! Service was fast and efficient! Thank you so much for b your help. I will ask for you again. help!! Service was fast and efficient! Thank you so much for b your help. I will ask for you again. More
Excellent service! We’re disappointed that the car wash Excellent service! We’re disappointed that the car wash service is not fixed yet after more than six months! Thank you so much for the wonderful serv Excellent service! We’re disappointed that the car wash service is not fixed yet after more than six months! Thank you so much for the wonderful service and we will see you soon! More
Took my car for a engine rebuilt wasted a quartof oil with in 2000 miles they also suggested to replace the power steering pump because I told them the steering was stiff at a stand still I returned it 3 with in 2000 miles they also suggested to replace the power steering pump because I told them the steering was stiff at a stand still I returned it 3 weeks later because it was still hard to turn I picked it up 2 weeks ago and it's still hard to turn...I think I spent 700 on something that wasn't the problem More
All in all we had a pretty good experience. This was the only dealership we could find in CA that had the vehicle we wanted. The vehicle was dirty when we arrived and head a stained headliner indicating a l only dealership we could find in CA that had the vehicle we wanted. The vehicle was dirty when we arrived and head a stained headliner indicating a leak. The service dept. found the leak but it could not be repaired that day. This all should have been done prior to putting the vehicle on the lot. I had to take a day and a half off to get the repair done. Needed a new headliner and rear window. Price was ok but nothing to brag about. More
Right on time even though you guys are overwhelmed sometimes I appreciate you were a company that relies on her transportation or you help us complete her tasks sometimes I appreciate you were a company that relies on her transportation or you help us complete her tasks More
I had taken in my Yukon XL for a running board issue and they replaced it for me. It works great now. I appreciate the fact that they got me in the day after I called about it. they replaced it for me. It works great now. I appreciate the fact that they got me in the day after I called about it. More