Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,011 Reviews
Call Service Center (909) 906-6156

6,011 Reviews of Mark Christopher Auto Center - Service Center

Sort by
March 30, 2024

Service was good and very quick. I didnt have appointment and they were still able to get my truck in More

by helen_topete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see her listed
Report | Print
Apr 02, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback, Helen. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 30, 2024

Very friendly and helpful persons Very professional and acknowledged service advisor i will come back More

by VITICOAMADOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Report | Print
Apr 02, 2024 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 30, 2024

Upfront and helpful in locking in the best deal for my hellacool car!!! Thank you!!! More

by Carlos Mora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr.Bautista
Report | Print
Apr 02, 2024 -

Mark Christopher Auto Center responded

Carlos, I really appreciate you taking the time to leave us this feedback! I am so happy to hear that our team was able to find you the perfect deal to fit your needs. Mark Christopher Auto Center looks forward to seeing you again for your next service appointment! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 26, 2024

Excellent customer service. Service was fast, I thought I was going to wait longer. Very clean waiting area. More

by boxmfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
Report | Print
Mar 28, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I am so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 26, 2024

Came into the shop for an oil change and he helped me. He has great customer service so if you need a car, see Johnny! More

by madison taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Mark Christopher Auto Center responded

Hi Madison, and thank you for this great review! I am happy to hear that Johnny took care of you! They are a great asset and I appreciate all that they do. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 25, 2024

They keep setting appointments, they never keep, they have customers waiting in room for hours😱 thinking they started on vehicle, and did not! After all this time. Also, they do not offer transportation More

by purplepam719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Non are listed
Report | Print
Mar 27, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that I seek to provide. I would appreciate hearing more about this issue so that we may work together to make amends. Please contact me at your earliest convenience. I hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 24, 2024

Always friendly and courteous Only complaint is had to go back in waited over 10 min for my truck to come out More

by RP1932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2024 -

Mark Christopher Auto Center responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 23, 2024

Next day appointment, front end alignment accomplished on time, no add ons or up sells...the way it should be. More

by JIMARGENTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Mar 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your outstanding rating of our service department, Jim. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 23, 2024

Kind service advisors and got the service I wanted for my car. Wait time was a little long, but I get it so it wasn't a big deal for me. More

by K.KELLER1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Report | Print
Mar 26, 2024 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 22, 2024

No hassle, good customer service, and easy to work with. Decent selection of products available More

by gruntdep03
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray khoury
Report | Print
Mar 25, 2024 -

Mark Christopher Auto Center responded

I am delighted to hear that you had a positive experience with us. I strive to provide the best customer service possible and I am glad that we could meet your expectations. Thank you for your kind words! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

1
...
34
35
36
...
602