Mark Christopher Auto Center - Service Center

My customer service rep was not helpful at all with attitude. Never got phone calls about updates on the truck I had to call to see what was going on for updates. Truck didn’t get fully seen for what I attitude. Never got phone calls about updates on the truck I had to call to see what was going on for updates. Truck didn’t get fully seen for what I took it in for. Was told it was an easy fix, that it would get done next time when I took the truck in. I’m a busy man with a busy schedule I do not have time for run around games or be on your guys schedule. More

The sales person was very nice and kept me updated regularly. The sales representative handled my service with patients because we were dealing with a corporate authorization needed. regularly. The sales representative handled my service with patients because we were dealing with a corporate authorization needed. More

Service was incomplete, extremely dissatisfied, primary reason for service is breaks not working properly, customer service agent was reluctant to help, please call me, thanks reason for service is breaks not working properly, customer service agent was reluctant to help, please call me, thanks More

I brought my vehicle in for a recall. I was told that it would take 4 hours to complete. I was called less than an hour later telling me my vehicle was ready. My vehicle seamed to be untouched when I picked would take 4 hours to complete. I was called less than an hour later telling me my vehicle was ready. My vehicle seamed to be untouched when I picked it up. The representative that helped my was very unpersonal and wasn't able to even tell me if the recall needed a replacement. The paperwork that was given to me didn't specify if the work was done either. I felt like it was a waste of my time to take my vehicle in More

Always very cooperative and wanting to fulfill your needs. Nobu available whenever needed and ready to take care of all questions and all needs anytime. needs. Nobu available whenever needed and ready to take care of all questions and all needs anytime. More

Calling me about other services needed for my approval. Friendly people and helpful. The convenience to drop off vehicle in the evening after service is closed. Friendly people and helpful. The convenience to drop off vehicle in the evening after service is closed. More

This was my first time bringing in my GMC Yukon and I had a nice experience with everyone I spoke with. The service writers were helpful and I went to parts also and. They were very helpful. a nice experience with everyone I spoke with. The service writers were helpful and I went to parts also and. They were very helpful. More

I had an appointment for an oil change & upon arrival I could see how busy they were what should’ve taken 2 to 3 hours ended up being an all day appointment. I voice my frustration with Eric the service ma could see how busy they were what should’ve taken 2 to 3 hours ended up being an all day appointment. I voice my frustration with Eric the service manager, he was understanding & apologized & gave me a gas gift card for the inconvenience, much appreciated the gesture, Thank you! More

Erik the service writer was very helpful with providing the insurance people and myself the information necessary to get my windshield replaced from rock damage. Erik also made sure the installer would be the insurance people and myself the information necessary to get my windshield replaced from rock damage. Erik also made sure the installer would be finished in time for me to drive the vehicle to work…. I am very satisfied with Mark Christopher’s sales people. I bought my GMC Canyon from Mark Christopher and it has only been serviced by them as well.. Thank you Mark Christoper for the well trained and polite staff… More

The dealership process was orderly and the staff were patient and friendly. I was happy that they honorored my dealership and chevy service coupons that were helpful. patient and friendly. I was happy that they honorored my dealership and chevy service coupons that were helpful. More