Mark Christopher Auto Center - Service Center

Dario helped me with a fuel pressure issue on my 2015 2500hd diesel 4x4. Truck only has 75k miles and was having issues! Dario went the extra mile for me and I appreciate Mark Christopher Chevrolet stepp 2500hd diesel 4x4. Truck only has 75k miles and was having issues! Dario went the extra mile for me and I appreciate Mark Christopher Chevrolet stepping up and going to bat for me with GM on a know issue with the fuel pumps. I would also like to thank Jeff Rizzi for personally calling me and following up with me throughout the process!!! Top notch people! More

Normally all is great. This time 2 and a half hours for simple oil change. I was first in line. And I don't get why my car was taken to parking garage then brought back to me? simple oil change. I was first in line. And I don't get why my car was taken to parking garage then brought back to me? More

I have been coming here over many years to service my various cars. Although I now reside in Corona, I bring my 2017 Corvette Grand Sport here because I trust them to maintain and service my car. They ar various cars. Although I now reside in Corona, I bring my 2017 Corvette Grand Sport here because I trust them to maintain and service my car. They are friendly and professional. More

Had an appointment for 10. Got there early but still had to wait for an hour just to drop off. What’s the point in having an appointment! Service guy that helped me was awesome tho. to wait for an hour just to drop off. What’s the point in having an appointment! Service guy that helped me was awesome tho. More

Engine light came on, brought to service on a Friday, injector issue kept over the weekend, under warranty. Was told no rental cars available and if I was to get a rental I have to get a Chevy and that t injector issue kept over the weekend, under warranty. Was told no rental cars available and if I was to get a rental I have to get a Chevy and that the dealership will only pay 40.00 per day.Two day rental 157.00 out of pocket.Went to pick up truck from service,drove 50 miles engine light came back on,Had to bring back to service again, this time a rental car was provided by dealership. Picked up Truck from dealership and was very happy with the performance. Dealership only refunded 88.00 on my out of pocket cost of 157.00 to get a rental car. There is no way you can rent a car for only 40.00 per day. I also lost a full day of pay the second time I had to bring back my truck because the engine came back on.l feel I should get a full refund on the rental car fee. Other than the rental car issue the staff and service writer Jackie Klosky were great. More

I waited for my car in the waiting room. All other agents looked for their customers but my replacement agent called me on the phone. looked for their customers but my replacement agent called me on the phone. More

Ray was extremely helpful and a pleasure to work with. He keep me informed on the status of my vehicle and was able to complete the work same day. Great job Ray. keep me informed on the status of my vehicle and was able to complete the work same day. Great job Ray. More

They did a great job with the service but their communication was not what I excepted, as to when the car would be done and I could pick it up. communication was not what I excepted, as to when the car would be done and I could pick it up. More

I have no problem with the dealership. However, my service guy was manipulating, dishonest and right down rude. (Manipulating)He told me he would wave an item just to get me to pay the larger price. service guy was manipulating, dishonest and right down rude. (Manipulating)He told me he would wave an item just to get me to pay the larger price. At the end he didn’t wave the smaller! (Dishonest) He spoke to me on the phone pretending to be an old employee by the name of Rodney. (Rude) When calling to get answers, a couple of individuals began passing the phone as if they don’t care because they won’t see you again anyway. More

My appointment was at 8 it took 3 hours to get a simply oil change. Also witness an employee drive and scratch a customers truck side mirror told a employee and everyone seemed to brush it off like it was oil change. Also witness an employee drive and scratch a customers truck side mirror told a employee and everyone seemed to brush it off like it was nothing it was a bad scratch on a atv denali new truck she didnt even let the customer know will not be going here again More