Mark Christopher Auto Center - Service Center

Quick and painless..Juan came out to greet me once he was advised I was waiting. Was quick to attend to my issue and have the service completed advised I was waiting. Was quick to attend to my issue and have the service completed More

Probably the worst service out of any business I’ve ever been to ever in my entire life. The communication was horrible because the service advisor had no idea how to explain what was wrong with my vehicle been to ever in my entire life. The communication was horrible because the service advisor had no idea how to explain what was wrong with my vehicle to me. There was no estimation for a completion date. there was no estimation for a part that was ordered arriving. The service advisor to this day could never explain to me what part was needed his exact words were some sort of fuel something. After five days of being stranded with no vehicle I begged for a loaner vehicle or a rental car and another service advisor chimed in to sarcastically tell me there’s no such thing as rental cars on all of planet earth When the part finally arrived at the dealership the service advisor called me to tell me the part had arrived however the technician had not shown up for work in two days. How is the staffing of your business my problem? If you’re understaffed I suggest you hire more people or simply don’t take on any new customers that you can adequately take care of. More

Julie was very professional. I tried to have same job done at Rotolo Chevrolet prior and it was a nightmare! Thanks Mark Christopher! You recalled saved the day done at Rotolo Chevrolet prior and it was a nightmare! Thanks Mark Christopher! You recalled saved the day More

You’ve had my truck for almost a month you blew my head gasket and it’s still not fixed. Fix my truck and have the GM contact me ASAP gasket and it’s still not fixed. Fix my truck and have the GM contact me ASAP More

Thank you…2 hour wait…maybe take the shuttle service offer off the internet scheduling. Husband doesn’t read emails . Had to wait for car offer off the internet scheduling. Husband doesn’t read emails . Had to wait for car More

I like to use your service dept. because Ialways get my I like to use your service dept. because I always get my vehicle back when promised, and it's always clean, your waiting room and coffee area is alwa I like to use your service dept. because I always get my vehicle back when promised, and it's always clean, your waiting room and coffee area is always very clean also, your service advisers very courteous and knowledgeable. More

Was impressed by the way I was treated by everyone I came into contact with, even had an office worker help me in the waiting room into contact with, even had an office worker help me in the waiting room More

Erik was great. He was fast in getting back to us and even helped getting the approval from our warranty company. Strongly recommend your service department to others. Thanks. even helped getting the approval from our warranty company. Strongly recommend your service department to others. Thanks. More

Julie from the dealership rocks! She always takes care of me and is quick with the turn around. Always has my car done in a few days me and is quick with the turn around. Always has my car done in a few days More

Great job and great communication.. Cadillac Escalade feels like new. Would highly recommend this service department to any Cadillac or Chevy owner. Dario was great feels like new. Would highly recommend this service department to any Cadillac or Chevy owner. Dario was great More