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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,192 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

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July 28, 2021

I had a pretty good experience overall, the only think I took a star off for was a price discrepancy. When I called I was quoted $160 for the Android Auto update for my nav unit. What I paid was $240, but o More

by TeK909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember but it was a woman from the service department
Aug 05, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2021

Friendly staff, quick service. R e c c o m m e n d e d d d d d d d d d d More

by dan@newpowa.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 02, 2021 -

Mark Christopher Auto Center responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2021

Had the oil change Ray always help me, been coming for my car service since I purchase my 2015 ChevyMalibu. Good service keep up the good work. More

by madiv1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 02, 2021 -

Mark Christopher Auto Center responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2021

Mark Christopher group is amazing! I use the word “group” because they all work together I have referred all my friends and family for over two decades. Ron F. More

by RFILKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters, Frank Villalobos, Matt Torres
Aug 02, 2021 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2021

Very friendly able to work fast getting me in and out in a reasonable time even though it was very busy appreciated all the effort More

by Rmushatt2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 02, 2021 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2021

Covid protocols had waiting areas closed and masks required, but all employees were friendly and helpful. I would bring my car here again for service. More

by Cherie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jul 30, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience. Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 25, 2021

I will never be back. Could not reach front desk or service regarding my XLR. Best thing was the guard on site over the weekend. My car was just recieved from storage and I have a filthy cadillac flo More

by Deb
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Dont know wnom the above people are.
Aug 10, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Deb. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2021

Nobu is the best. He’s friendly, efficient and knowledgeable. I’ve been bringing my Buick to him for years now. I would recommend Mark Christopher service to anyone. More

by ATNAZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jul 28, 2021 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2021

Good size waiting room good quality coffee. Service department is big. SUV stayed at dealership for 2 days and didn’t got a car wash not good More

by RAHB63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Jul 28, 2021 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2021

Jackie excellent customer service and always helping and what she can THANK YOU for great service I will go back again to get my service More

by el_paseo2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Jul 28, 2021 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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