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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

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August 05, 2021

Thanks a lot Jeff R you saved the day we appreciate and also thank you to mr. Nunez for all your help on all the questions we had More

by LIZ.102800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters
Aug 10, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 05, 2021

Great and timely service..service was done win time that it was promised. It would have been nice if my vehicle had been washed prior to me picking it up More

by FUENTESJORGE65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 10, 2021 -

Mark Christopher Auto Center responded

We are so glad to read that you had an overall positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 05, 2021

They are number 1 in customer service best GM dealership in california . they go above and beyond to satisfy there customers, all service writers are professional and respectful More

by Omar sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 10, 2021 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 05, 2021

Julie Escobar from the service center is always willing to go above and beyond to help me with my car issues. She is a great asset to the mark Christopher team. Thanks julie More

by jwinn22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Escobar five stars
Aug 10, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 04, 2021

Good service and fast always very helpful and know how to help. I have been here for 4 years and juan would be the best More

by YANELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan fletes
Aug 09, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 04, 2021

Great service from beginning to end.Dropped my truck of Great service from beginning to end. Dropped my truck of Tuesday night after hours for a major repair and it was completed by noon Friday. Amazing jo More

by Elias Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Aug 09, 2021 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 04, 2021

We struggled getting to the root if the cause with my vehicles issues.. Eventually we figured it out and now everything is fine. I would encourage you to figure out how to get parts to the dealership fa More

by TRAVELER2341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Aug 09, 2021 -

Mark Christopher Auto Center responded

We are so glad to read that you had an overall positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 04, 2021

Honest & Integrity.. Hard to find in a car dealership.. Thank you Mark Christopher for your honest work and caring for the customer.. I'll definitely be buying my next vehicle from you guys More

by robd3576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Silva & Ruben Lopez
Aug 09, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 04, 2021

I am extremely unhappy with my recent pick up of my vehicle, it was in for warranty work on a car that’s less then 6 months old needing to rebuild a motor and not to mention I am so upset and my confid More

by KECKCRU5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Torres
Aug 10, 2021 -

Mark Christopher Auto Center responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 04, 2021

I was told it would be 2 to 3 hours. After 5 hours of waiting for my car I checked on it and it was ready. I don't know if it had been ready for a while and I wasn't told. Other than that the service w More

by pegleg909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Silva
Aug 09, 2021 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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