Mark Christopher Auto Center - Service Center
Ontario, CA
6,193 Reviews of Mark Christopher Auto Center - Service Center
This is the largest GM dealer in the area and it closes at 5pm. Horrible idea. The service staff is friendly and responsive as can be, however the digital tools they are given do not do the job. Part at 5pm. Horrible idea. The service staff is friendly and responsive as can be, however the digital tools they are given do not do the job. Part iPad but still need to go in office to finish transaction. Also no automatic update feature for vehicle status. Everything is manual. Leads to unsatisfied customers at what was once a showpiece dealer. Does not represent the GM as well as should. More
Disappointed, frustrated, poor customer service, false promises. You've had my R.V. for almost 45 days. To date, i don't know what Matt is up to. Very poor communicator. Can't evaluate since i have not promises. You've had my R.V. for almost 45 days. To date, i don't know what Matt is up to. Very poor communicator. Can't evaluate since i have not gotten my R.V. back. Please call me, I need to talk to someone since Matt and Jackie doesn't want to respond to my emails. More
Prompt, courteous, and professional. I always ask for Nabu as I find him personable and helpful. My only concern, which has nothing to do with the service is my Escalade. It has been in for repairs at 40 Nabu as I find him personable and helpful. My only concern, which has nothing to do with the service is my Escalade. It has been in for repairs at 40 thousand miles that vehicles need at over 120 thousand. More
Every time I bring my car here for service I get A+ service, even when I think it’s going to be all day or next day it surprises me they finish sooner then expected and very pleased with the service! service, even when I think it’s going to be all day or next day it surprises me they finish sooner then expected and very pleased with the service! More
Fast, friendly experience. Avo was very friendly and went over what they where going to do with my truck. Avo even followed up with a personal call once the car was done. over what they where going to do with my truck. Avo even followed up with a personal call once the car was done. More
They did not fix my car, even though they charged me a lot of money and said they fixed it. Either I was scammed or they do not know what they are doing. lot of money and said they fixed it. Either I was scammed or they do not know what they are doing. More
The service to my vehicle was on time and was explained to me what went wrong and the problem was corrected. Good job. And I will be back to me what went wrong and the problem was corrected. Good job. And I will be back More
No boo the service writer is always professional courteous and that’s what he says he’s going to do he’s a pleasure to work with and I’ve been dealing with him for several years he is an asset to yo courteous and that’s what he says he’s going to do he’s a pleasure to work with and I’ve been dealing with him for several years he is an asset to your company and your product More
I have done all my services at Mark Christopher. Nobu is my rep and has always treated me well regarding my Cadillac CTS-V. He has made all my visits pleasant and has always gotten my car back to me on time my rep and has always treated me well regarding my Cadillac CTS-V. He has made all my visits pleasant and has always gotten my car back to me on time or even earlier when promised. More
Tires were not rotated, picture was taken prior of servicing of tire pressure and all were the same when picked up. I was offered $50 off however I feel they should’ve taken my vehicle back and rotate servicing of tire pressure and all were the same when picked up. I was offered $50 off however I feel they should’ve taken my vehicle back and rotate More