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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,193 Reviews

6,193 Reviews of Mark Christopher Auto Center - Service Center

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August 13, 2021

Overall, everyone is very courteous,Especially, Joe Overall, everyone is very courteous, Especially, Joe Gonzalez. He is a very patient, professional & understanding person. He will always be my “to More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu is very professional and very courteous
Aug 18, 2021 -

Mark Christopher Auto Center responded

What an enjoyable review to read! It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling satisfied. Don’t hesitate to call or message us should you have any questions. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 13, 2021

Professional, efficient, great communication and very good and friendly service, parts and service department could work better to coordinate orders for accessories to be installed More

by NORBERT62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Aug 18, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 13, 2021

Very professional service from the team. Avo was very informative explaining my vehicle needs. He followed up regularly, keeping me up to date on the progress More

by bkrajewski
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Aug 18, 2021 -

Mark Christopher Auto Center responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 13, 2021

Excellent customer service honest and courteous!service team is excellent and getting you in and courteous at calling you with updates!! Julie in the service department is beyond excellent at her customer More

by Drivingforcekids85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie service department
Aug 18, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 13, 2021

Nice people and good service. Did my service in the timely manner and the facility is very nice and accommodating. I would surely recommend them to my friends and family. More

by VOYTEKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 18, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 13, 2021

Thank you for fixing my truck! I would have given 5 stars, but you guys returned my freshly washed truck to me, completely dirty! Unacceptable. More

by machads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Escobar, Matt Torres
Aug 18, 2021 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 12, 2021

Faster service than other dealers and the treatment is great... .very respectful people.. Definitely will go back next time i need service my car or truck More

by HIRANR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 17, 2021 -

Mark Christopher Auto Center responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 12, 2021

The worst Chevy dealership that’s all I have to say unorganized and employees rude only nice one is Jefff Ruzzi other than that would definitely not be coming back More

by RELIFOEDCHEYENNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Obu
Aug 12, 2021 -

Mark Christopher Auto Center responded

We are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. We would appreciate the opportunity to make things right. Please contact us at your convenience. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 11, 2021

Mark Christopher is one of the best dealer on the west coast.There service garage is one of the best with a very professional staff. One of the most curtesy group of people employed there. What a excell More

by lawrence.george97
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Aug 16, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 11, 2021

I came in for an appointment I had at 10:40 am. I arrived at 10:25 to a line a cars waiting to get checked in for service. I finally got checked in at 11:25am. Once checked in I asked how long it would take More

by Jbardwell02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Aug 12, 2021 -

Mark Christopher Auto Center responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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